RAY COX A/C INC.

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About RAY COX A/C INC.
Ray Cox A/C Inc. operates as an air conditioning contractor in Valencia, California, maintaining a 4.8-star rating compiled from 26 customer reviews. The business maintains standard weekday hours from 8 AM to 5 PM, closing on weekends. Joey Newman's review confirms the company has served this area for at least seven years, installing multiple HVAC units for long-term customers.
The website text available for this business does not contain the typical content expected from an HVAC contractor, such as service descriptions, brand partnerships, certifications, or warranty information. Instead, the domain currently displays a domain parking page, which limits the ability to detail specific offerings or differentiate characteristics.
Customer reviews highlight Ray Cox's commitment to customer education and problem-solving. Joey Newman describes Ray as someone who "educates while he repairs and installs" and will walk customers through fixes over the phone. Lynne Hentemann's review emphasizes responsiveness during critical situations, noting Ray helped her "in a pinch (e.g., AC out during a heatwave) - countless times." Shadi Haddad specifically mentions bypassing home warranty processes because Cox delivers service that warrants the extra cost.
What Customers Say
Positive reviews cite honest pricing, educational approach, and long-term relationships built over 7-15 years. Negative feedback from J L in 2019 described poor duct cleaning work and sealing ducts without proper prior cleaning, which contrasts sharply with the five-star reviews praising thoroughness.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
AC Installation
Joey Newman mentions Ray has installed three HVAC units for his property over seven years.
AC Repair & Maintenance
Reviews indicate tune-ups, diagnostics, and repair services for residential cooling systems.
Emergency AC Service
Lynne Hentemann notes Ray helped during heat wave emergencies, suggesting same-day or priority service options.
Phone-Based Troubleshooting
Joey Newman describes Ray helping customers diagnose and fix simple issues over the phone without requiring a service call.
Duct Cleaning
J L's review mentions duct cleaning services performed for a property management company, though this specific job received criticism.