Genie Air Conditioning and Heating Inc.

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About Genie Air Conditioning and Heating Inc.
Genie Air Conditioning and Heating Inc. operates as an air conditioning system supplier in Van Nuys, California, serving the San Fernando Valley region. With a rating of 2.3 stars from 20 customer reviews, the business offers residential and light commercial cooling solutions from a physical location on Calvert Street. The company maintains standard weekday hours from 7:30 AM to 5 PM, with Saturday availability from 8 AM to 2 PM and Sunday closures. Potential customers should note that the mixed review feedback indicates varied service experiences, and contacting the business directly at (818) 785-4151 is recommended before making a purchase decision.
This supplier operates as a warehouse-style retailer, carrying a broad selection of split system air conditioners across multiple capacities and dimensions. According to satisfied reviewers, the business offers competitive pricing on residential cooling equipment. However, multiple negative reviews cite concerns about pricing transparency, warranty support, and customer service interactions. Homeowners prioritizing price competition may find this location worthwhile, while those valuing highly responsive service support may wish to compare alternatives in the area.
Reviewer accounts describe varied service experiences. One customer reported purchasing three split units from this supplier, with two units experiencing failures within months and challenges with warranty support. Another reviewer praised the business for same-day availability and discount considerations for customers facing financial constraints. A third account criticized pricing practices and customer service responsiveness, specifically mentioning interactions with sales team members identified as Alexia and Chris.
What Customers Say
Four of five detailed reviews give 5-star ratings praising selection and pricing, while three reviews cite 1-star complaints about product quality, warranty support, and pricing transparency. Positive reviewers highlight warehouse-style pricing and discount availability, while negative reviewers describe deceptive practices and poor customer service.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–5 PM |
| Tuesday | 7:30 AM–5 PM |
| Wednesday | 7:30 AM–5 PM |
| Thursday | 7:30 AM–5 PM |
| FridayToday | 7:30 AM–5 PM |
| Saturday | 8 AM–2 PM |
Services
Split System Air Conditioners
Residential and light commercial split AC units in various capacities and dimensions from multiple brands.
AC Equipment Sales
Warehouse-style retail of cooling equipment with competitive pricing on residential systems.
Cooling System Installation
Installation services for purchased air conditioning equipment, typically requiring permits.
HVAC Maintenance
Filter changes, refrigerant checks, and system tune-ups to maintain cooling efficiency.
Emergency AC Repair
Same-day or next-day repair service for cooling system failures, based on reviewer accounts.
Commercial Refrigeration
Light commercial cooling solutions for small businesses and retail spaces.
Indoor Air Quality Solutions
Air filtration and purification products to improve residential IAQ.
Ductwork Services
Custom duct fabrication and installation for new systems or duct modifications.