Service Masters Refrigeration & HVAC

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About Service Masters Refrigeration & HVAC
Service Masters Refrigeration & HVAC operates as a licensed air conditioning repair contractor serving Van Nuys and the broader San Fernando Valley region. The business holds CSLB license #10010641 and maintains standard weekday hours from 9 AM to 4 PM, Monday through Friday. With nine customer reviews on record, the company has accumulated a rating of 3.2 stars, indicating a mixed reputation among past clients. The contractor offers same-day service availability and provides a first-time customer promotion featuring 20% off labor plus a complimentary service call with any repair. This family-owned operation has been providing HVAC services to the local community, addressing both residential and commercial cooling and heating needs.
The company distinguishes itself through its same-day service commitment and broad brand compatibility, working on equipment from major manufacturers including Amana, Lennox, and American Standard. Beyond standard air conditioning and heating repairs, Service Masters handles indoor air quality systems, thermostat replacements, air duct installation, and commercial refrigeration equipment. The business extends service capabilities to multiple household appliances beyond traditional HVAC systems, including clothes dryers, washers, dishwashers, freezers, garbage disposals, microwaves, ovens, and water heaters. First-time customers receive a promotional offer of 20% off labor costs combined with a free service call, providing an entry point for new clients to access their repair services.
Customer reviews highlight specific service experiences that demonstrate the company's emergency response capabilities. One reviewer described an urgent same-day call when their heater failed during cold weather, with technician Kevin arriving promptly, diagnosing the issue within minutes, and completing a thermostat replacement for $186. Another reviewer noted Kevin's involvement in a same-day air conditioning repair, mentioning arrival within an hour of the service call. A third customer recounted a Friday service call where the technician demonstrated knowledge and respect while delivering pricing that compared favorably to competitor estimates. These individual scenarios illustrate the company's capacity for responsive same-day repairs, though the overall review landscape presents varying perspectives on service consistency.
What Customers Say
Four of nine reviewers awarded five-star ratings and specifically mentioned same-day or emergency service, with technician Kevin named in multiple positive accounts. Negative reviews cite pricing concerns and customer service interactions, while positive reviews emphasize diagnostic skill and timely repairs.
Working Hours
| Sunday | Closed |
| Monday | 9 AM–4 PM |
| Tuesday | 9 AM–4 PM |
| Wednesday | 9 AM–4 PM |
| Thursday | 9 AM–4 PM |
| FridayToday | 9 AM–4 PM |
| Saturday | Closed |
Services
Air Conditioning Repair
Same-day AC repair services for all major brands including Lennox, Amana, and American Standard.
Heating and Furnace Repair
Heating system diagnostics and repair, with emergency service availability for cold-weather failures.
Thermostat Replacement
Installation of new thermostats including smart and programmable options for energy savings.
Indoor Air Quality Systems
Solutions to improve air filtration and overall IAQ within residential and commercial spaces.
Air Duct Installation
New ductwork installation for central heating and cooling system setups.
Commercial Refrigeration
Repair services for walk-in freezers, refrigerators, and commercial cooling equipment.
Appliance Repair
Extended services for household appliances including dryers, washers, dishwashers, and garbage disposals.