Thurlow's Heating & Air Conditioning

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Claim This BusinessAbout Thurlow's Heating & Air Conditioning
Thurlow's Heating & Air Conditioning provides air conditioning repair service to Victorville and the California High Desert. With 157 client reviews yielding a 4.9-star average rating, the contractor has established a strong reputation in the regional market. The business operates Monday through Friday from 8 AM to 4 PM, serving residential customers across the Victorville area.
Customer reviews consistently highlight the team's technical knowledge and customer service approach. Multiple reviewers note that technicians arrive the same day of the service call, a practical advantage during the desert's extreme heat events. Reviewers describe the staff as professional, with specific mentions of thorough explanations during diagnostics and transparent quoting processes.
Several reviewers share specific service experiences. One client recounts Austin arriving within an hour to restore a home's cooling system. Another describes the team identifying and installing a different thermostat model during a fall safety check. A long-term customer notes the crew corrected an installation error left by another company, addressing issues that had compromised furnace performance.
What Customers Say
Seven of eight reviews award 5 stars, with common themes including same-day service availability, transparent pricing, and technician expertise. The single 1-star review focuses on a replacement cost disagreement rather than service quality. Three named technicians appear across positive reviews: Austin, Ryan, and Kaylee.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4 PM |
| Tuesday | 8 AM–4 PM |
| WednesdayToday | 8 AM–4 PM |
| Thursday | 8 AM–4 PM |
| Friday | 8 AM–4 PM |
| Saturday | Closed |
Services
AC Repair
Diagnosing and repairing cooling system failures, including same-day service for emergency breakdowns.
Heating System Repair
Repairing furnace and heating equipment issues, including correcting previous installation errors.
New System Installation
Installing brand-new cooling and heating systems for residential properties.
Seasonal Maintenance Tune-Ups
Conducting safety checks and system tune-ups, such as fall maintenance inspections.
Thermostat Installation
Assessing thermostat compatibility and installing correct models for existing systems.