Heating and Air

Heating and Air operates from Arvada, Colorado, serving residential customers across the Denver metro suburbs. The company holds a 4.3-star average across 16 verified customer reviews, a track record that draws both praise and criticism. Technicians here work on aging cooling and heating systems, often handling equipment that has logged two decades or more of seasonal use. Tim Gropp described a twenty-year-old air conditioning unit that failed on the eve of a forecast heat wave. Jared Habeck mentioned a furnace and boiler that required attention after a long-running issue went undiagnosed. These narratives illustrate the types of aging systems and urgent scenarios that bring homeowners to this contractor.

Two reviewers specifically mentioned Dan by name, a notable occurrence in an industry where initial calls often route through dispatchers rather than reaching technicians directly. Tim Gropp credited Dan with arranging fast scheduling that prevented his family from enduring dangerous indoor heat during a summer emergency. Jared Habeck highlighted a crew that identified secondary problems during a single service call, addressing furnace and boiler maintenance without charging separately for additional repairs. This multi-issue approach, where one visit resolves problems competitors stage across multiple appointments, appears in positive reviews without prompting. Peter Walters experienced a contrasting outcome when his system passed inspection then failed weeks later, accompanied by a burst pipe discovered hours after his initial review.

Tim returned from vacation to find his twenty-year-old air conditioning unit unresponsive at the start of severe summer heat. Rather than waiting days through routine scheduling, Tim reached Dan directly, arranged same-week installation, and completed the replacement before indoor conditions became hazardous. Jared faced a different challenge: an extended cold snap with a malfunctioning heating system, resolved by a crew that corrected a long-running diagnostic issue and performed preventive cleaning on both furnace and boiler without requesting a second visit. Peter Walters experienced a contrasting outcome when his system passed inspection then failed weeks later, accompanied by a burst pipe discovered hours after his initial review. His negative experience, including what he described as a dismissive callback from a technician, represents the type of service failure that pulls the overall rating below perfect despite majority satisfaction.