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About Comfort Pro HVAC
Comfort Pro HVAC operates as an HVAC contractor serving Aurora, Colorado, and surrounding communities including Northglenn and neighboring areas. The business maintains a 3.1-star rating compiled from 24 customer reviews, offering heating and cooling installation, repair, and maintenance services to residential clients throughout the greater Aurora metropolitan region. Potential customers can reach the team at (970) 893-0360 to discuss their HVAC needs.
The contractor has garnered mixed feedback from the homeowner community, with customer experiences spanning the spectrum from highly satisfied to deeply frustrated. Positive reviews consistently highlight competitive pricing as a distinguishing factor, with multiple reviewers acknowledging that Comfort Pro's rates compare favorably to other area contractors. However, several customers report significant challenges with communication and follow-through, noting difficulties reaching team members after initial payments were processed.
Customer accounts describe specific scenarios worth considering. One reviewer recounts a same-day Sunday service call where the technician arrived without a trip fee, completed diagnostic work, and restored air conditioning functionality within an hour. Another customer describes a central air conditioning installation handled by a two-person team characterized as friendly, efficient, and clean. Negative reviews detail frustrations with unreturned calls and texts, with customers advising against paying full amounts upfront before work is complete. These contrasting experiences suggest potential customers may benefit from clearly defined payment schedules tied to project milestones.
What Customers Say
2 of 5 reviewers awarded 5 stars, praising same-day service, no trip fees, and clear explanations. The 3 reviewers giving 1-2 stars cite poor communication after payment and lack of follow-through on warranty concerns.
Services
Central AC Installation
Complete central air conditioning system installation, with one reviewer noting successful central AC placement in lieu of mini splits.
AC Repair & Maintenance
Air conditioning repair services including diagnostics, filter replacement, and same-day repair options.
Heating System Repair
Heating repair services addressing furnace and heater element issues.
Mini Split Installation
Ductless mini split system installations, with reviewers noting installations in Wyoming properties.
System Diagnostics
HVAC system evaluation and problem identification, described as thorough and explained clearly.
Emergency Service Calls
Urgent HVAC repair availability, with documented same-day Sunday response in at least one case.