Service Network Plumbing & Heating, Inc.

Service Network Plumbing & Heating, Inc. has served Aurora and the greater Denver metro area since 1989, making it one of the longer-established contractors in the region. This family-owned business holds 59 customer reviews with an average rating of 3.3 stars, reflecting a mix of experiences across plumbing, heating, cooling, and drain cleaning services. The company employs licensed, bonded, and insured technicians who handle everything from water heater installations to furnace repairs and AC diagnostics.

What distinguishes Service Network from many competitors is their commitment to predictable scheduling, they offer 2-hour appointment windows and call customers 30 minutes before arrival, letting residents avoid full-day waiting. They back their work with a 100% satisfaction guarantee and carry major water heater brands including Rheem, Bradford White, and GE. The company also offers financing through Synchrony, making larger repairs more manageable for homeowners facing unexpected breakdowns.

Several reviewers specifically named technicians who handled their jobs. Mark earned praise for troubleshooting complex HVAC issues that other contractors couldn't resolve, working through challenges until finding the correct solution. Robert was described as excellent, keeping a homeowner advised step by step throughout the process and demonstrating both thorough cleanup and genuine customer care. One reviewer noted their water heater replacement was completed in under 3 hours, though another felt a $130 charge for relighting a water heater after another contractor's diagnosis was excessive.