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Claim This BusinessMarmot Heating, Cooling & Plumbing has served Boulder, Colorado residents for over two decades, offering comprehensive residential HVAC and plumbing services across heating, cooling, and water systems. The company holds proper licensing for Colorado HVAC and plumbing work, maintaining an A+ rating with the Better Business Bureau. With 19 customer reviews on record, the business maintains a 3.4-star average rating, reflecting a mix of highly satisfied clients and some who experienced service gaps. The company operates 24/7 emergency response for urgent heating and plumbing needs, serving Boulder directly and extending service to surrounding communities including Longmont, Louisville, Lafayette, and Erie.
What distinguishes Marmot from regional competitors is their breadth of in-house expertise across three trades, heating, cooling, and plumbing, reducing the need for homeowners to coordinate multiple contractors. The company installs and services heat pump systems, including ductless mini-split configurations that have gained popularity for Colorado's variable climate. Their website promotes water heater services spanning traditional tank units to tankless installations, alongside boiler maintenance and hydronic radiant floor heating systems. Marmot also handles gas line work, a specialized area requiring certified technicians, and offers drain services including video inspection for persistent clog issues.
Customer reviews reveal named technicians handling specific scenarios. Julie Faerman describes Marmot arriving at both her rental and primary residence within hours during a cold snap, restoring heat the same day across both properties. Blair Siegle notes Carlos has serviced their boiler multiple times, describing the technician as knowledgeable and fair with pricing. However, negative reviews document concerns: James Jesudason reports technician Garcia failed to arrive for a scheduled boiler appointment and hung up when called, while another reviewer describes no-shows and missed callback promises. These accounts suggest service quality may vary depending on the assigned technician.
Of 19 reviews, 3 award 5 stars citing prompt emergency response, detailed explanations, and fair pricing by technician Carlos. Three 1-star reviews describe no-show appointments, unresponsive callbacks, and billing disputes over unclear invoices. The rating of 3.4 stars reflects polarized experiences, positive reviewers emphasize reliability during emergencies while negative reviews focus on scheduling failures.
Furnace, boiler, and heat pump installation, replacement, and emergency repair services for Boulder homes.
Central AC and ductless mini-split installation, maintenance, and same-day emergency repair.
Complete plumbing services including pipe repair, water line replacement, and fixture installation.
Traditional tank and tankless water heater installation, repair, and replacement.
Emergency drain cleaning, sewer line services, and video inspection to diagnose persistent clogs.
Certified gas line repair and replacement for appliances, furnaces, and water heaters.