Gold Star Heating and Air
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About Gold Star Heating and Air
Gold Star Heating and Air operates in Colorado Springs and the Pikes Peak region, maintaining a perfect 5.0-star rating from 35 client reviews. The company provides residential heating and cooling services including furnace repair, air conditioner maintenance, heat pump installation, and whole-house humidifier setup. Their standard hours run Monday through Friday from 7:30 AM to 5:30 PM, with Saturday service available from 8 AM to 2 PM. The team handles both renovation projects involving new ductwork and new construction installations.
Multiple reviewers emphasize the educational approach this team brings to each service call. Technicians take time to explain what the problem entails and demonstrate preventative measures homeowners can take to extend equipment life. Pricing receives consistent mention as reasonable, and the team honors scheduled arrival windows. Unlike some contractors who refuse to assist homeowners attempting self-repair, Gold Star listened to one reviewer's specific igniter problem and offered helpful guidance despite lacking the exact part in stock.
Customer scenarios highlight the team's responsiveness. One reviewer describes a furnace failure just before 5 PM during single-digit overnight temperatures, requiring immediate assistance. Kasey Walker resolved another customer's issue within minutes, completing part replacement and restoring unit operation. Cayde and Colton handled two substantial projects including new ductwork for a renovation and a heat pump installation in new construction, with pricing described as very reasonable and work quality praised as fantastic.
What Customers Say
All 35 reviews award 5 stars, with technicians Cayde, Colton, Kasey Walker, and Cade named across multiple positive assessments. Reviewers consistently cite prompt same-day service, reasonable pricing, respectful home conduct, and educational explanations that help homeowners understand their systems.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–5:30 PM |
| Tuesday | 7:30 AM–5:30 PM |
| Wednesday | 7:30 AM–5:30 PM |
| ThursdayToday | 7:30 AM–5:30 PM |
| Friday | 7:30 AM–5:30 PM |
| Saturday | 8 AM–2 PM |
Services
Furnace Repair & Maintenance
Diagnoses igniter issues, heat exchanger problems, and provides tune-ups to keep heating systems running through Colorado winters.
Air Conditioner Repair & Maintenance
AC tune-ups, refrigerant service, and cooling system repairs for residential homes throughout the Pikes Peak region.
Heat Pump Installation
New heat pump installation for both renovation projects and new construction builds, including ductwork design.
Whole-House Humidifier Installation
Professional installation of whole-house humidifiers on labor-only basis, restoring moisture balance to indoor air.
Ductwork Design & Installation
Custom ductwork for home renovations and new construction, with reviewers praising quality craftsmanship and reasonable pricing.