Rogers Heating and Cooling Inc

Rogers Heating and Cooling Inc serves Colorado Springs and surrounding El Paso County with residential heating and cooling solutions. The contractor holds a 4.1-star rating compiled across 37 client reviews, reflecting a track record that draws both praise and criticism. Operating on a standard Monday through Friday schedule from 8 AM to 5 PM, the team handles furnace and air conditioning installations alongside repair calls. Potential clients should note that several negative reviews cite communication breakdowns with office staff, particularly regarding billing inquiries and follow-up responsiveness.

The review record reveals that Rogers handles long-term installations with durability. One reviewer notes a furnace and AC unit installed nearly a decade ago continues operating without issues. After-hours emergency service appears in multiple positive accounts, with one technician arriving the same day during a weekend without charging additional fees. However, the contractor has received criticism for delayed responses to service requests and office staff interactions that some clients found dismissive. The mixed feedback suggests quality technical work tempered by administrative inconsistencies.

Customer narratives from reviewers describe specific technician encounters. One client recounts Sam arriving after hours to diagnose an exhaust fan issue without charging for the visit. Another reviewer mentions Les and Sam by name, describing them as kind, helpful, and honest. A third account references Sam performing installation work described as solid and professional. These named accounts provide potential clients with insight into individual team member experiences, though the variability in client interactions highlights the importance of clear communication when scheduling service.