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About Elite Home Service Group.
Elite Home Service Group operates as an appliance repair contractor in Denver, Colorado, holding a 4.7-star rating across 69 customer reviews. The company specializes in residential refrigerator, dishwasher, and washing machine repairs, serving homeowners across the Denver metro area including neighborhoods in central and southeastern districts. Technicians at Elite Home Service Group respond to service calls for major appliance brands such as Miele, Kenmore, and other household names, providing diagnostic assessments and repair solutions for aging or malfunctioning equipment.
What differentiates this contractor is the personalized attention some customers report receiving from named technicians. Reviewers mention Steve specifically, noting he arrived on time, explained repair processes in detail, and offered practical maintenance guidance such as cleaning refrigerator coils to prevent future clogging. The company handles both routine maintenance and more complex repairs involving compressors, timers, and motors. Service policies include follow-up visits for warranty-related issues, though some customers indicate communication delays occurred after initial appointments.
Customer stories from verified reviewers describe specific scenarios the company handled. Igor Vasyliev reported a successful refrigerator compressor replacement completed quickly, with the unit functioning like new afterward. Sara Clark mentioned a dishwasher repair where Steve cleaned the drain and demonstrated coil maintenance as an add-on service. However, Corinne McKay described a more complicated experience with a Kenmore washing machine where the initial repair did not fully resolve the issue, and the technician returned to address an additional motor problem, resulting in a higher total bill than initially expected.
What Customers Say
Three of five detailed reviewers awarded 5 stars, with two naming technician Steve for his punctuality, diagnostic clarity, and preventive maintenance tips. The two lower-rated reviews (1 and 2 stars) both cite communication and billing concerns: one customer reported a missed appointment and unresolved deposit, while another described unexpected costs after an initial repair did not fully fix the problem.
Services
Refrigerator Repair
Compressor replacement, coil cleaning, temperature calibration, and diagnostic services for household refrigerators.
Dishwasher Repair
Drain clearing, Miele and other brand dishwasher diagnostics, pump and motor adjustments.
Washing Machine Repair
Timer, motor, and pump repairs for Kenmore and other residential washing machines.
Preventive Maintenance
Coil cleaning, filter inspection, and homeowner guidance to prevent future appliance failures.
Emergency Same-Day Service
Rapid response for appliance failures requiring immediate attention.