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Claim Your Free PageMallard's serves homeowners across the Denver metro area, including the central city neighborhoods and surrounding suburbs where winter temperatures plunge and summer heat demands reliable cooling. The business operates as a heating contractor focused on residential furnace and air conditioning systems, with Darnell Mallard handling service calls personally. With 23 customer reviews yielding a 4.7-star average, the company has built a local following over approximately five years of operation.
What distinguishes Mallard's is the owner-operator model, Darnell performs all service work himself rather than sending subcontracted technicians, giving customers direct communication with the person solving their problem. Reviewers repeatedly cite honest pricing: one customer reported a full furnace replacement with central air conditioning installation at $6,800, dramatically lower than competitor bids reaching $14,000 for the same job. The business handles ranging projects from basic service appointments to complete system replacements, including water heater work and duct relocation.
Customer stories from reviews illustrate the practical value. The Cloutiers needed urgent help during a cold spell when their furnace failed, and Mallard's arrived quickly. Bruce Martin has used the service across five years on multiple properties, fix-and-flips, his primary residence, and neighbors' homes, for furnace replacement, water heater installation, and duct reorganization. Nadine Bowen described the contrast explicitly: four companies presented escalating estimates, with the highest at $14,000, before Mallard's provided the replacement at $6,800.
Four of five reviewers awarded 5 stars, praising quick response times, honest pricing, and personal service from owner Darnell. The single 1-star review cited missed callbacks and incomplete inspection documentation, representing a communication failure rather than a technical issue. Positive reviewers specifically mention furnace replacement, water heater work, and multi-project relationships spanning years.
Complete furnace removal and new unit installation, with one reviewer getting full replacement plus AC for $6,800.
Central AC installation, included with furnace replacement in spring 2020 project.
Diagnostic service and repair for malfunctioning heating systems, including emergency calls.
Water heater unit replacement services mentioned across multiple multi-project reviews.
Moving ductwork, furnaces, or water heaters to different locations in the home.
Routine HVAC maintenance and system check-ups for existing home systems.