Big Cat Plumbing, Heating & Cooling

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About Big Cat Plumbing, Heating & Cooling
Big Cat Plumbing, Heating & Cooling has earned a strong reputation across southern Colorado, accumulating approximately 1,450 verified customer reviews reflecting a 4.9-star average rating. Based in Florence, the company maintains 24-hour availability throughout the week, ensuring homeowners in communities including Florence, Ca on City, Penrose, and Pueblo have access to emergency service when heating or cooling systems fail. The business operates as a full-spectrum provider, delivering both plumbing and HVAC solutions from a single truck to reduce the need for multiple service calls.
The company sets itself apart through certified sewer lining capabilities, an advanced trenchless repair method that minimizes landscape disruption during major pipe restoration projects. Their water heater services span traditional tank units as well as tankless systems, while indoor air quality solutions include air filtration, purification, and humidity management equipment. The business also offers financing options and maintenance plans, providing homeowners with predictable service costs and system longevity strategies.
Customer reviews highlight specific technician expertise: Sean resolved a boiler issue that another contractor quoted at several thousand dollars, correctly diagnosing a simpler problem and completing the repair ahead of schedule. For a client with an old farmhouse experiencing toilet backup and drain failures, technicians Sam, Coby, and Nate navigated incorrectly piped crawl space lines, work that required unconventional solutions beyond the original scope. These scenarios demonstrate the company's willingness to tackle complex repairs rather than defaulting to equipment replacement.
What Customers Say
Approximately 1,450 reviews yield a 4.9-star average, with named technicians, Sean, Sam, Coby, Jayvon, and Javohn, receiving consistent praise for diagnostic clarity and communication. Several reviews specifically mention same-day response during system failures, and multiple clients note the company traveled to their location earlier than originally scheduled when parts arrived ahead of forecast.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Air conditioning diagnostics, tune-ups, and repair services for systems that have stopped cooling or are performing inefficiently.
Heating Repair & Installation
Furnace and boiler repair, heating system installation, and maintenance services to restore warmth during cold months.
Heat Pump Services
Heat pump installation, repair, and maintenance for dual-function heating and cooling systems.
Water Heater Services
Traditional and tankless water heater repair, installation, and maintenance to ensure consistent hot water supply.
Sewer Lining
Trenchless sewer line repair using certified lining methods that restore pipes without extensive digging.
Gas Lines
Gas line installation and repair for appliances, with safety-focused handling of all gas connections.
Indoor Air Quality
Air filtration, purification, humidifier, and dehumidifier solutions to improve home air composition and humidity levels.