Northern Air

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About Northern Air
Northern Air operates as a locally owned and operated HVAC contractor serving Fort Collins and nearby communities in northern Colorado. The business maintains around-the-clock availability, meaning homeowners can reach them any day of the week for heating and cooling emergencies. With 151 customer reviews contributing to a 4.4-star average rating, the company has built a measurable track record in the region. Their service menu spans both residential and commercial clients, covering everything from routine maintenance to complete system installations.
What distinguishes Northern Air from regional competitors is their capacity for custom sheet metal fabrication and their focus on cold-climate heat pump technology suited to Colorado's temperature extremes. The company offers financing options for major installations, making system replacements more accessible for homeowners managing unexpected equipment failures. They also maintain an online filter store, allowing customers to order replacement supplies without scheduling a service call. This combination of specialized installation capabilities and practical convenience services addresses needs that extend beyond standard repair work.
Customer experiences documented in reviews reveal consistent patterns. Joshua Guernsey mentioned a technician named Benjamin who installed smart thermostats and was described as fantastically responsive, knowledgeable, and courteous. Another reviewer detailed an estimate dispute where the final price increased by $700 after signing an original agreement, expressing frustration that the price change was not proactively explained and that no apology was offered when the concern was raised. These contrasting experiences suggest service quality may vary depending on the specific job and team member handling the work.
What Customers Say
Three published reviews show a 2:1 split between positive and negative experiences. Positive feedback highlights technicians who arrive on time and explain technical details clearly. The single negative review centers on estimate miscommunication and perceived lack of accountability when pricing changed after booking.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Heating Installation and Repair
New furnace and boiler installations, along with diagnostic repair services for malfunctioning heating equipment.
Cooling and Air Conditioning
AC installation, repair, and seasonal service to maintain system efficiency through summer months.
Heat Pump Systems
Cold-climate heat pump installations designed for efficient operation in Colorado temperature ranges.
Ductless HVAC
Mini-split and ductless mini-split systems for zoned heating and cooling in homes without ductwork.
Duct Repair and Maintenance
Inspection, repair, and ongoing maintenance services for existing duct systems.
Water Heaters
Installation of water heating equipment, complementary to core HVAC services.
Thermostat Services
Smart thermostat installation and setup, with recent reviews citing experienced technicians.