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About Potts Plumbing & Heating
Potts Plumbing & Heating operates as a licensed plumber serving Fort Morgan, Colorado and surrounding communities. The business holds a 3.0-star average rating across 6 customer reviews, with working hours Monday through Friday from 7:30 AM to 5 PM. Owner Jim Potts manages daily operations and responds to service calls throughout the region, particularly for residential plumbing installations and repairs.
The company focuses on traditional plumbing services including underground pipe installation, fixture repair, and septic system connections. Service are delivered during standard business hours, and the team handles both new construction plumbing and existing system maintenance. No after-hours emergency service is currently listed.
Customer experiences with Potts Plumbing & Heating reveal significant variation in service quality. Heidi Eckstein described the work as extremely professional and helpful, noting strong technical knowledge on the team. However, multiple reviewers, Roman Hernandez, Kevin Mahar, and Dyanah Orozco, cited unprofessional conduct, disputed billing practices, and communication breakdowns. These contrasting accounts suggest service quality may depend on specific job scope and technician assignment.
What Customers Say
Of 6 reviews, 3 customers awarded 1 star citing unprofessional conduct and billing disputes, while 1 customer awarded 5 stars praising professional expertise. The mixed feedback indicates variable service quality depending on project scope and Technician assigned.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–5 PM |
| Tuesday | 7:30 AM–5 PM |
| Wednesday | 7:30 AM–5 PM |
| ThursdayToday | 7:30 AM–5 PM |
| Friday | 7:30 AM–5 PM |
| Saturday | Closed |
Services
New Construction Plumbing
Complete underground pipe installation and rough-in for new residential structures and additions.
Fixture Installation
Installation of sinks, toilets, water heaters, and other plumbing fixtures.
Pipe Repair & Replacement
Diagnosis and repair of leaks, burst pipes, and damaged water lines.
Septic System Work
Connection and installation of outlet pipes linking to septic systems.
Emergency Plumbing Response
Standard-hour urgent repairs for plumbing failures during business days.