Horizon Appliance & HVAC

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About Horizon Appliance & HVAC
Horizon Appliance & HVAC serves Longmont, Loveland, and the surrounding Boulder County area as a dual-specialty contractor handling both major home appliances and heating and cooling systems. The business holds a 4.4-star rating compiled from 645 customer reviews, reflecting significant local market presence. Their service menu covers the full spectrum from refrigerator and dishwasher repairs to complete HVAC installations, positioning them as a comprehensive solution for residential comfort and kitchen equipment needs.
The company operates as a Trane dealer, offering new system installations backed by manufacturer warranty support. Their service agreements provide scheduled maintenance options for customers seeking preventive care rather than reactive repairs. Indoor air quality solutions including dryer vent cleaning address a practical safety concern common to Colorado homes where seasonal temperature swings create varied household demands. Financing options make larger projects more accessible for homeowners facing unexpected system replacements.
Customer reviews identify specific technicians and their approaches. Tom Dorsa received recognition for completing refrigerator repairs efficiently while explaining door-swing configuration options for the customer's model. Clay earned praise for prompt, courteous service during a refrigerator fan installation. However, multiple reviews document challenges with follow-through and pricing clarity, including one instance where an inspection fee was not disclosed upfront and final costs exceeded initial quotes by nearly thirty percent. These accounts suggest communication practices may warrant direct discussion before service commitment.
What Customers Say
Four recent reviews cite specific technician interactions, with two naming Tom Dorsa and Clay for positive repair experiences while three negative reviews focus on owner communication gaps and pricing disputes. All reviewers who mentioned costs described unexpected charges beyond initial estimates, ranging from eighty to over one hundred dollars in added fees.
Working Hours
| Sunday | Closed |
| MondayToday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 8 AM–5 PM |
Services
Appliance Repair
Comprehensive repair service for refrigerators, dishwashers, microwaves, ovens, stoves, dryers, and washing machines covering major household equipment.
Refrigerator Repair
Cooling system diagnostics, fan replacement, ice maker repair, and door seal assessment for common refrigerator failures.
HVAC Installation
New heating and cooling system installation featuring Trane equipment with manufacturer warranty support.
HVAC Repair
Repair and maintenance services for existing heating and cooling systems including mini-split and dual-fuel configurations.
Dryer Vent Cleaning
Professional dryer vent cleaning to improve dryer efficiency and reduce fire hazard risks in residential homes.
Indoor Air Quality
Solutions addressing airborne contaminants and ventilation improvements for healthier home environments.
Maintenance Agreements
Scheduled membership options for preventive maintenance visits helping avoid emergency breakdowns.