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Claim This BusinessLee's Heating and Cooling has earned all 5-star ratings across 11 verified reviews since establishing in Pueblo, Colorado. The owner-operated shop delivers residential HVAC services across cooling, heating, maintenance, emergency repair, system diagnostics, and new construction throughout the region. Homeowners searching for an established local contractor consistently encounter Curtis at the helm, a technician whose name surfaces repeatedly in customer feedback for his thoroughness and follow-through.
The company provides both scheduled maintenance and urgent responsive repair, handling everything from furnace flame sensor replacements to full system installations. Service categories visible on their website include Cooling, Heating, Maintenance and Emergency, System Diagnostics, and New Construction. Their approach emphasizes honest diagnostics before recommending repairs, a trait highlighted across multiple reviewer accounts who appreciated transparent explanations rather than unnecessary work.
Curtis demonstrates a pattern of going beyond the initial service call. When Suzi Iozzo texted a question after Curtis completed her furnace cleaning, he called back the same evening to address her concern. Kim Sheppard reported that when her furnace malfunctioned hours after Curtis departed, he returned within 15 minutes, located the fault, and followed up proactively to ensure the repair held. Jan Evans credited Curtis with selecting an appropriately sized replacement furnace that fit her budget while improving comfort beyond what she experienced in a decade of living in her home. Rachel Gustafson noted his ability to correctly identify a faulty flame sensor on the first visit, avoiding the diagnostic guesswork she had encountered with other contractors.
All 11 reviews award 5 stars, with 7 of 11 specifically naming Curtis as the technician. Four reviewers highlight his post-service responsiveness, including same-night follow-ups and 15-minute return visits. Zero negative reviews exist in the dataset.
Curtis assessed Jan Evans's home and selected a replacement furnace sized appropriately for her space and budget, with a professional installation.
Randi Workman's A/C cooling issue was diagnosed and repaired the same day, restoring comfort by that afternoon.
Reviews document flame sensor replacement, thorough inspection and cleaning, and multi-visit repairs when initial fixes did not resolve the fault.
The company responds to urgent calls including same-evening follow-ups, 15-minute return visits, and post-service check-ins.
Technicians perform targeted diagnostics before recommending repairs, avoiding unnecessary work per reviewer accounts of honest assessment.
New construction services are offered alongside existing-home replacements and retrofits.