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Claim This BusinessMoore Automotive Inc. has served Pueblo, Colorado, as a family-owned auto repair shop since its founding, building a reputation across 108 customer reviews that reflects both dedication and occasional missteps. The shop operates Monday through Friday from 7:30 AM to 5:30 PM (Fridays closing at 3:30 PM), providing routine maintenance and diagnostic services to drivers throughout the Pueblo area. With a 4.4-star average rating, the business attracts local customers seeking honest work and fair pricing, though the spread of reviews indicates experiences can vary significantly between visits.
What distinguishes Moore Automotive from chain shops is the personal touch owner Gage brings to each repair, according to satisfied customers who praise his willingness to explain issues and recommend only necessary work. Some reviewers note the shop handles a range of repairs from basic maintenance to more complex radiator and transmission work, though recent negative feedback suggests quality control may be inconsistent on certain jobs. The business appears to focus on building long-term relationships with Pueblo drivers rather than pursuing high-volume throughput.
Customer experiences at Moore Automotive span a wide spectrum. Emily Slater describes returning repeatedly for honest assessments and writes that the shop helps customers even when no charge is needed. However, C J's detailed review documents serious concerns about safety components not being properly reinstalled and incorrect diagnoses leading to wasted repairs, while Kyle Stillwell describes a breakdown in communication over a vehicle exchange agreement. These contrasting accounts suggest prospective customers should communicate clearly about expectations and verify all safety systems before leaving the lot.
Of 108 reviews, the rating splits around 4.4 stars, with positive reviewers praising honest recommendations and fair pricing while negative reviews cite safety oversights and diagnostic errors. Emily Slater's 5-star endorsement stands out among critics, though multiple one-star reviews describe the owner Gage as unresponsive or rude when problems arose.
| Sunday | Closed |
| Monday | 7:30 AM–5 PM |
| Tuesday | 7:30 AM–5 PM |
| Wednesday | 7:30 AM–5 PM |
| ThursdayToday | 7:30 AM–5 PM |
| Friday | 7:30 AM–3:30 PM |
| Saturday | Closed |
Emergency brake handle reinstallation and brake pad replacement; customers report safety components require verification after pickup.
Radiator installation and cooling system repairs; transmission line connections may need follow-up inspection.
Climate control actuator replacement and airflow troubleshooting; diagnosis accuracy has been questioned in some reviews.
Oil changes, fluid top-offs, and routine service based on what each vehicle specifically needs.
Electrical system troubleshooting and computer-coded repairs; quality of work varies by job complexity.
Used car inspection services for buyers in the Pueblo market seeking independent assessment before buying.