Moore's Heating & Cooling

Moore's Heating & Cooling has served Pueblo, Colorado, and surrounding communities for over two decades, earning a solid reputation among homeowners who value dependable HVAC work. With a 4.1-star rating drawn from 14 customer reviews, the company has built a steady track record across El Paso County and the greater Pueblo area. License information is on file with the state contractors board, and the office handles service calls for residential heating, cooling, and ventilation systems. Technicians bring factory training to each job, whether the work involves a routine maintenance check or a full system replacement. The office fields calls directly, and the team prioritizes same-day response for heating emergencies during Pueblo's notoriously cold winters.

The company's strongest differentiator is rapid, same-day emergency service. Reviews repeatedly highlight that a real person answers the phone rather than a recording, and technicians arrive within hours for urgent heating failures. Scheduling for non-emergency work operates on a different timeline, with customers reporting waits of several weeks for standard appointments. The team handles furnace repair, air conditioning service, heat pump installation, and indoor air quality assessments, though specific brand partnerships or extended warranty programs are not advertised on a company website. Customers appreciate straightforward pricing and honest assessments of repair versus replacement decisions, with the owner reportedly involved in larger projects.

Shirley Miller called during a brutal winter storm and received a same-day callback followed by a technician visit that same afternoon. The technician explained every step of the diagnostic process and confirmed the system was functioning properly before leaving. Jim Nelson experienced a furnace failure during a cold snap and described the technician as arriving within the hour after calling, with the problem resolved quickly and professionally. Preston's experience highlighted quality workmanship and fair pricing, though he noted the scheduling process required patience over several weeks. Kay Hopper's review described ongoing issues with a newly installed furnace and central air unit, with summer temperatures remaining difficult to manage despite multiple service calls. J S faced extended delays when ordering custom chimney covers, eventually choosing a competitor after months of rescheduled timelines.