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About Precise Heating & Air Conditioning LLC
Precise Heating & Air Conditioning LLC serves residential clients in Pueblo, Colorado with heating and cooling system installation, repair, and maintenance services. The business holds a 3.3-star rating compiled from seven customer reviews, presenting a mixed sentiment profile that requires careful interpretation. Four reviewers award five stars, while two reviews describe significant communication failures including unreturned calls and complete service abandonment. One reviewer simply states "Highly Recommend" without elaboration. Prospective clients should note this polarization when evaluating the company's reliability for their specific needs.
Positive reviews consistently highlight rapid response times and scheduling flexibility. One reviewer describes calling Tom and receiving same-day or next-day appointment availability, with the technician answering calls immediately. Another client mentions scheduling within a couple of days for both routine maintenance and system installations. The business handles diverse HVAC projects including furnace repairs, air conditioning replacements, and tankless water heater installations. Pricing receives positive characterization as fair, and reviewers note the technician handles each job with competence.
Customer scenarios from reviews reveal specific service capabilities. One household has relied on the company since purchasing their home in 2012, with Tom addressing furnace issues, complete furnace replacement, air conditioning unit replacement, and installing a new tankless water heater. Another reviewer describes the team as readily available and able to schedule appointments within a couple of days, with new installations resulting in no subsequent issues. However, two negative reviews detail complete communication breakdowns where callers received no response whatsoever.
What Customers Say
Four of seven reviewers award five stars, praising same-day scheduling, fair pricing, and immediate phone response. The two one-star reviews cite zero communication and unreturned calls, suggesting a pattern of inconsistent client outreach.
Services
Furnace Repair & Replacement
Diagnostic and repair services for failing furnaces, with full replacement options documented in customer reviews.
Air Conditioning Repair & Replacement
AC unit repair and complete system replacement services, with installations confirmed by reviewers.
Tankless Water Heater Installation
Installation of tankless water heater systems, specifically mentioned as a completed project in one review.
HVAC Maintenance & Tune-Ups
Routine maintenance services including occasional tune-up visits, as noted by a long-term customer.
Emergency HVAC Service
Same-day service availability referenced by reviewers during urgent heating or cooling needs.