Terry's Computer Asylum

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About Terry's Computer Asylum
Terry's Computer Asylum operates in Sterling, Colorado as a computer repair and service provider holding a 4.7-star rating drawn from 40 customer reviews. The business assists both residential customers and commercial clients with hardware diagnostics, system repairs, and equipment maintenance throughout the Sterling area. Customers describe the shop as located in an older building with limited storefront visibility, yet note the technical expertise inside justifies traveling significant distances for service.
The shop distinguishes itself through flexible service delivery, including home pickup and drop-off options that accommodate customers unable to visit the physical location. Reviewers consistently mention reasonable pricing structures, with one customer noting a $30 repair that saved a $500 gaming system from replacement. The business handles business-to-business repair contracts and maintains communication throughout service processes, providing text updates to clients.
Customer experiences highlight several notable scenarios. One reviewer described Terry retrieving a computer from a 94-year-old client, diagnosing a lockout issue, setting up simplified access shortcuts, and personally delivering the machine back with hands-on training. Another customer reported successful cord repair on a gaming system after pet damage, restoring full functionality at minimal cost. However, one review detailed dissatisfaction with resolution quality and pricing, illustrating varied outcomes across different repair types.
What Customers Say
Eight reviewers award perfect 5-star ratings, with praise focusing on reasonable pricing, diagnostic skill, and personalized communication. One negative review cites unresolved problems and concerns about privacy. Positive reviews specifically mention handling gaming systems, business equipment, and elderly customers with care.
Working Hours
| Sunday | Closed |
| Monday | 10 AM–4:30 PM |
| Tuesday | 10 AM–5 PM |
| Wednesday | 10 AM–4:30 PM |
| ThursdayToday | 10 AM–5 PM |
| Friday | 10 AM–4:30 PM |
| Saturday | Closed |
Services
Computer Diagnostics & Repair
Hardware and software troubleshooting for desktop and laptop computers experiencing performance issues.
Laptop Service
Screen repairs, component replacement, and system recovery for portable computer devices.
Gaming System Repair
Specialized repair for gaming computers and consoles, including damage from pet interference.
Business Equipment Service
B2B repair contracts for commercial clients needing reliable computer maintenance support.
On-Site Retrieval
Technician visits customer locations to pick up equipment and return completed repairs.
Cord & Component Replacement
Power cord repair and internal component replacement for damaged electronic equipment.