Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAvon Plumbing & Heating has served Avon, Connecticut homeowners since well before the COVID-19 pandemic, operating from a showroom on Route 44 that stocks kitchen and bath fixtures most area contractors cannot access. The company holds a strong 4.5-star average across 55 verified reviews, with recent feedback spanning December 2023 through February 2024. Beyond Avon proper, the team responds to service calls in Farmington Valley communities including Simsbury and Canton, offering both standard weekday appointments and Saturday morning availability for residents who cannot take time off work.
What distinguishes this contractor is an in-house design center where a trained specialist (Stacy) collaborates one-on-one with homeowners on bathroom and kitchen renovations, visiting client homes to take measurements and creating layout plans before any purchase order is placed. The Parts Department operates independently from the showroom, opening at 7:30 AM weekdays to serve contractors andDIYers sourcing specific valves, connectors, or replacement components. Water well system services address a niche need for properties beyond municipal water lines, a specialty most Hartford-area plumbers have abandoned entirely.
Customer stories from verified reviews name specific technicians who handled projects other contractors declined. Elizabeth Lingenheld worked directly with Stacey Moore on a bathroom rehab, describing the contractor and sub-contractors as excellent and crediting Stacey\u2019s judgment for staying within budget. Ashley Wilson\u2019s review mentions Patty and Stacy preserving her 1930s bathroom\u2019s original charm while repairing leaking tiles and installing a Kohler console sink other suppliers claimed was unavailable.
55 reviews yield a 4.5-star rating. Five-star reviews (Elizabeth, Jill, Ashley) all name Stacey Moore or Stacy as the primary contact and praise design assistance and product selection. The lone two-star review from December 2023 describes a poor faucet installation and lack of follow-up response, specifically noting the plumber who performed the work rather than questioning the company\u2019s overall competence.
| Sunday | Closed |
| Monday | 8 AM–4 PM |
| Tuesday | 8 AM–4 PM |
| Wednesday | 8 AM–4 PM |
| ThursdayToday | 8 AM–4 PM |
| Friday | 8 AM–4 PM |
| Saturday | 8 AM–12 PM |
In-home measurement, design planning, fixture selection, and full renovation services including tile repair and historic preservation.
Sink and faucet installation, drain reconnection, and complementary cabinetry coordination for kitchen remodels.
Installation, repair, and maintenance for residential well water systems serving properties beyond municipal water lines.
Sales, installation, and maintenance of gas fireplace units for living spaces and outdoor entertainment areas.
Retail and contractor-only parts availability including valves, connectors, o-rings, and specialty components; open Saturday mornings.
Urgent response for leaking pipes, failed water heaters, and other plumbing emergencies requiring immediate attention.
Aging-in-place upgrades including walk-in showers, accessible fixtures, and safety-focused installations for senior homeowners.