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Claim This BusinessChris Refrigeration Heating & Air Conditioning Service operates as a family-owned HVAC contractor in Bristol, Connecticut, serving the surrounding communities including Avon and nearby towns. The business holds an average rating of 3.6 stars across 11 customer reviews, reflecting a track record of completed jobs in the residential HVAC sector. The company maintains standard weekday hours from 8 AM to 5 PM, Monday through Friday, and responds to service calls throughout the greater Bristol area.
What distinguishes this contractor is their commitment to family emergencies, as evidenced by multiple reviews describing urgent same-day responses during extreme weather. The team operates without the overhead of a large corporate structure, allowing for personalized attention to each service call. Their expertise covers both heating and cooling systems, handling repair, maintenance, and installation work for residential properties.
Homeowners have specifically praised technicians Ian and Chris for responding to emergency situations within hours of the initial call. One reviewer described a scenario during a heat wave when their AC failed completely, the team arrived at the home within two hours, addressing a critical situation for a family with a disabled child who cannot tolerate heat. This level of responsiveness during weather emergencies appears to be a consistent strength based on customer feedback.
Four of five reviewers who left detailed feedback awarded 5-star ratings, with specific praise for same-day emergency response times and family-owned service. The lone negative review cited a no-show to a booked appointment without any communication, representing an isolated but notable service failure. Positive reviewers consistently mention the personal attention and dedication of named technicians.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Diagnostic services, refrigerant recharge, and component repair for cooling systems.
Repair and maintenance for residential heating equipment.
Priority same-day service calls during extreme temperature events.
New system installation for residential replacement or upgrade projects.
Seasonal tune-ups to maintain system efficiency and prevent failures.