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Claim This BusinessP.C. Richard & Son has anchored itself in Danbury as a go-to destination for major home appliances, accumulating 4,148 verified reviews that coalesce into a commanding 4.9-star average. The showroom operates with extended hours seven days a week, opening at 10AM Monday through Saturday and 9AM on Saturdays, accommodating busy schedules for residents across Greater Danbury, Bethel, New Milford, and the surrounding Fairfield County communities.
Unlike big-box retailers that prioritize transaction speed, this family-rooted appliance showroom distinguishes itself through unhurried consultation. Multiple reviewers describe sales associates who declined pressure tactics in favor of matching appliances to actual household needs and budgets. The inventory spans standard categories, refrigeration, cooking, laundry, and dishwashing, though specific brand partnerships require in-store confirmation.
Several customer narratives rise from the review archive. Jacob earned consecutive mentions for guiding renovation projects, walking buyers through six-appliance purchases without escalation. Mr. Charles drew particular praise for patience, explaining features to shoppers who needed extra time. One reviewer highlighted supervisor Brian's involvement in securing competitive pricing, transforming a routine purchase into a value-driven experience. The lone critical note referenced an employee named Eddie whose disengagement stood out against otherwise consistent commendation.
7 of 8 sampled reviewers award 5 stars, with 4 specifically naming individual associates, Jacob, Charles, and Alex, as reasons to return. The single 1-star review cites a service interaction rather than product quality, and all positive accounts describe consultative selling without pressure tactics.
| Sunday | 10 AM–6 PM |
| Monday | 10 AM–8 PM |
| Tuesday | 10 AM–8 PM |
| Wednesday | 10 AM–8 PM |
| ThursdayToday | 10 AM–8 PM |
| Friday | 10 AM–8 PM |
| Saturday | 9 AM–8 PM |
Full-size, multi-door, and specialty refrigeration units from major manufacturers.
Ranges, cooktops, ovens, and built-in microwaves for residential kitchens.
Washing machines, dryers, and stacking systems including pedestal installations.
Standard, drawer, and specialty dishwasher models with various efficiency ratings.
Unbiased guidance matching appliance features to household needs without high-pressure tactics.
Arranged delivery and basic positioning services for purchased units.
Professional referral network for hardwired and plumbing hookup requirements.