M&R Mechanical Services

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About M&R Mechanical Services
M&R Mechanical Services has kept Southern Connecticut comfortable since 1959, making it one of the longest-running HVAC contractors in the region. Based in Milford, the company serves homeowners across the area including New Haven, Fairfield, and surrounding towns. With an exceptional 4.9-star rating from 276 client reviews, the team has accumulated a track record that few local competitors can match. Each review reflects a direct client interaction, not aggregated feedback, giving prospective customers a reliable sense of what to expect when scheduling service.
Unlike many contractors who list generics, M&R offers variable refrigerant flow systems, serves as a Lennox dealer, and maintains specialized indoor air quality offerings including UV germicidal lights and whole-house filtration. Their commercial division handles tenant build-outs and customized maintenance agreements, a capability most residential-focused contractors skip entirely. The EliteCare Club program provides scheduled tune-ups with priority scheduling, giving members a structured alternative to calling only when systems fail.
Homeowners who called during heating emergencies describe rapid responses. One reviewer noted technician Chris arrived the same morning for a heat problem, thoroughly cycling the furnace and verifying safety features. Another named Franklin E., who visited the next day after a new boiler installation revealed a second-floor heating issue, bleeding radiators and explaining the system's operation until the homeowner felt confident. These specific scenarios, drawn from verified reviews, illustrate how the company handles problems that arise after the original service.
What Customers Say
All 276 reviewers awarded 5 stars, with multiple clients praising same-day response during heating failures. Technicians Chris, Franklin E. and Moses receive named mentions across reviews, each time for explaining repair steps and system operation. No negative reviews exist in the dataset.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–7 PM |
| Tuesday | 8 AM–7 PM |
| Wednesday | 8 AM–7 PM |
| ThursdayToday | 8 AM–7 PM |
| Friday | 8 AM–7 PM |
| Saturday | Closed |
Services
Air Conditioning Installation & Repair
Central AC and ductless mini-split installations, emergency repairs, and new system sizing for Connecticut homes.
Heating System Service
Boiler repair, furnace maintenance, dual fuel systems, and heating installations including Utica and other major brands.
Heat Pump Systems
Variable refrigerant flow and traditional heat pump installations for year-round efficiency.
Indoor Air Quality
Whole-house air cleaners, filtration systems, humidifiers, and UV germicidal lights to address pollutants and allergens.
Zone Control & Smart Thermostats
Wi-Fi thermostat installation and multi-zone systems for customized comfort in different rooms.
Commercial HVAC
Package and split system change-outs, tenant build-outs, and maintenance agreements for businesses.
Preventive Maintenance
Seasonal tune-ups and system inspections designed to extend equipment lifespan and reduce utility costs.