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Claim This BusinessLink Mechanical Services, Inc. operates from New Britain, Connecticut, serving residential and commercial clients across Central Connecticut including West Hartford and surrounding communities. The company holds an established reputation with 146 customer reviews averaging 4.4 stars. Their licensed team operates Monday through Friday from 7:30 AM to 4 PM, handling air conditioning, heating, and related HVAC systems for homeowners throughout the region.
This contractor distinguishes itself through multiple specialized offerings. They function as a full-service HVAC provider covering air conditioning, heating systems, water heaters, indoor air quality solutions, and geothermal installations. The company maintains financing options and a Discount Comfort Club maintenance program for ongoing customer support. Their heat pump expertise stands particularly noted, with one customer specifically praising their guidance during a heat pump conversion project.
Customer feedback highlights specific technicians for exceptional work. Reviewers name Chris and Tomasso for boiler replacement that arrived on time with immediate, efficient work. Another customer recounting a late-season heat wave situation praised the team's handling of a heat pump installation, noting they left the house spotless and properly integrated the new unit with existing heating systems. These detailed mentions demonstrate the kind of personalized service that generates local recommendation.
146 reviews produce a 4.4-star average, with 5-star reviews making up the majority. Positive reviews consistently mention diagnostic skill and same-day service during emergencies. One negative review cites customer service interaction, though technical work receives no criticism.
| Sunday | Closed |
| Monday | 7:30 AM–4 PM |
| Tuesday | 7:30 AM–4 PM |
| Wednesday | 7:30 AM–4 PM |
| ThursdayToday | 7:30 AM–4 PM |
| Friday | 7:30 AM–4 PM |
| Saturday | Closed |
AC diagnostics, repair, and maintenance for residential cooling systems.
Complete AC system replacement including new unit installation and integration.
Heat pump installation, repair, replacement, and conversion from traditional systems.
Furnace repair, replacement, and heating system maintenance.
Boiler repair, replacement, and new boiler installation.
High-efficiency filters, dehumidifiers, air purification, and whole-house humidifiers.
Traditional and tankless water heater repair and replacement.
Ductless mini-split installation and service for zoned cooling and heating.