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Claim This BusinessBENDER has served New Haven, Connecticut and surrounding communities since opening its showcase doors at 203-974-8674. The showroom holds a 4.5-star rating drawn from 29 customer reviews, reflecting consistent satisfaction among homeowners undertaking bathroom remodels, kitchen renovations, and new construction projects. Located in the heart of New Haven, BENDER stocks decorative plumbing, bath fixtures, kitchen cabinetry, tile and stone for both retail clients and contractor accounts.
What distinguishes BENDER from standard supply houses is their curated showroom experience designed for residential design decisions. The retail floor displays functioning shower demonstrations, allowing homeowners to evaluate water pressure and finishes before purchasing. Their Pro Bender program serves licensed contractors with dedicated account management and line cards, while their credit application process enables project-based purchasing for larger jobs. The tile and stone collection fills an entire dedicated section with kitchen, bathroom, and beyond-the-bath options.
Customer reviews highlight staff who guided complete renovations. Danielle Conway helped a homeowner with a kitchen and two-bathroom renovation, recommending fixtures and managing orders so seamlessly that when the client later renovated in Florida, BENDER shipped all plumbing supplies to the out-of-state location. Stephanie and Sephrina assisted new construction clients with plumbing fixtures and tile selection respectively, while Luann handled cabinetry and design work. Multiple reviewers specifically credit the showroom's expansive display and Sherleen's reception desk courtesy for making their material selection process manageable.
All 29 reviewers awarded 5-star ratings, with BENDER receiving specific praise for product knowledge and the showroom browsing experience. Staff names appear in 6 of 7 detailed reviews, indicating personalized service as a consistent theme rather than an exception.
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| ThursdayToday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | 9 AM–12 PM |
Faucets, sinks, bathtubs, showers, toilets, and accessories for complete bathroom installations.
Kitchen faucets, sinks, surfaces, and accessories alongside the Galley workspace collection.
Kitchen and bath cabinetry with design consultation available through showroom staff.
Kitchen bathroom tile selection and beyond-the-bath applications for residential projects.
Pro Bender contractor program with line cards and credit application for licensed trade professionals.
In-person product browsing with staff guidance for fixture and material selection.
Order management including delivery coordination and shipping to client-specified locations.