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Claim This BusinessDJ Russo Services has been a heating contractor in New Haven, Connecticut for over 26 years, built on a foundation of family-owned expertise. The company holds a strong reputation reflected in their perfect 5.0-star rating across 11 client reviews. Serving homeowners throughout the Greater New Haven area, including Killingworth and surrounding communities, the business specializes in heating system installation, repair, and maintenance for residential properties.
What distinguishes DJ Russo Services is their commitment to transparent, no-obligation service. Recent reviews highlight their willingness to respond to emergency calls without requiring a pre-existing service contract, a policy that sets them apart from many regional competitors. They maintain expertise across multiple brands and system types, including mini-split units and whole-house generators, ensuring they can address both standard and specialized heating needs for Connecticut homeowners.
Customer reviews reveal specific scenarios demonstrating their responsiveness. During an extreme heatwave, technician Khanh arrived quickly and restored a family's central air when another contractor could not solve the problem. Steve Swirsky described a same-night furnace igniter repair completed in under an hour, with DJ Russo having the necessary replacement part on hand. For Lisa Ruoppolo at The Hope Alliance Sanctuary, the team installed and maintains critical mini-split units and a whole-house generator for her special-needs cat rescue operation.
All eleven reviewers award perfect 5-star ratings. Five reviews specifically mention emergency or same-day service, with two noting the team's willingness to help without requiring a service contract. Technicians Khanh and Dean are named in multiple positive assessments.
Igniter replacement, diagnostic services, and emergency repairs for all furnace brands. Same-day response available.
AC unit servicing, repair of prior installation errors, and system cleaning including pest removal.
Installation and maintenance of mini-split units for targeted heating and cooling throughout homes.
Complete generator installation for residential backup power, paired with ongoing maintenance.
Diagnosis and replacement of water heaters, including sizing exchanges when initial units lack sufficient capacity.