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About Duct Mates LLC
Duct Mates LLC operates as a specialized air duct cleaning contractor serving the New Haven, Connecticut community. The business maintains a perfect 5-star rating across 8 client reviews, reflecting consistent service delivery in the residential duct hygiene space. Owner Todd leads service calls, bringing protective floor coverings to client homes and taking time to explain each step of the cleaning process. The company handles both owner-occupied residences and rental properties, adapting its thorough approach to different property management scenarios.
The service approach distinguishes Duct Mates through meticulous technique and post-service education. Technicians complete the cleaning work without leaving mess behind, a detail verified across multiple independent reviews. After completing duct and vent cleaning, the team walks homeowners through before-and-after conditions so clients can witness the improvement directly. This transparency practice represents the company's signature client communication style rather than a generic cleaning guarantee.
Customer scenarios from verified reviews describe Todd managing two separate heating and cooling systems in a rental property for one client, adapting his service to property management timelines and communicating clearly throughout. Another reviewer, managing Airbnb properties, called on Todd for recurring service and noted attention to detail and consistent friendly approach across multiple visits. Reviewers recommend Duct Mates to family members and friends, with one customer sending the technician to help their own parents after experiencing positive results firsthand.
What Customers Say
All 8 reviews award 5 stars, with 7 explicitly mentioning Todd by name as the delivering technician. Reviewers consistently use descriptors including meticulous, thorough, professional, and excellent. Common praise points include no mess left behind, fair pricing, and clear communication before, during, and after service.
Services
Residential Air Duct Cleaning
Complete removal and cleaning of supply and return ductwork in single-family homes, including vents and registers.
Multi-System Duct Cleaning
Service for homes with 2 or more heating and cooling systems, handling multiple units in one visit.
Rental Property Duct Services
Duct cleaning tailored for investment properties and rental units, accommodating property manager schedules.
Airbnb and Short-Term Rental Service
Recurring duct hygiene for vacation rental properties, with attention to detail for frequently occupied spaces.
Vent and Register Cleaning
Thorough cleaning of all visible vents and registers throughout the home, verified post-service with before-and-after review.
Protective Floor Covering Service
Technicians lay protective floor coverings before work begins, keeping your home clean during the entire process.