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Claim Your Free PageHeating & Air Conditioning New Haven operates as a heating contractor serving residents throughout New Haven, Connecticut and surrounding Fairfield County communities. The company boasts a rating of 4.9 stars compiled from 37 customer reviews, reflecting consistent quality workmanship and customer satisfaction. Led by Billy Carlson, the team handles residential heating systems including furnaces, boilers, and heat pump installations. The business maintains convenient operating hours seven days a week, opening at 7AM daily to accommodate homeowner schedules. Technicians including Todd, Roger, and Kyrie comprise the installation crew while Lisa manages the front office.
The company distinguishes itself through expertise in modern heating technologies, particularly heat pump systems which offer energy-efficient alternatives to traditional furnace equipment. Reviewers note the team's ability to integrate wireless thermostat systems during installations, with technicians taking care to verify proper setup and customer education upon completion. This focus on smart home integration reflects current market trends toward connected HVAC controls. The team also handles boiler system modifications and repairs, addressing wiring configurations that support upgraded thermostat functionality.
Customer stories from verified reviews illustrate the contractor's responsiveness during heating emergencies. When Michael Montefusco's furnace failed to heat half his house on a Sunday, technician Todd arrived Monday morning, quickly diagnosing the issue and providing education on boiler system operation before completing necessary repairs within two hours. Another reviewer, Anthony La Penna, described a seamless heat pump installation handled by Billy Carlson's full team, noting on-time arrival,extended work hours, and thorough post-installation cleanup including WIFI thermostat setup guidance.
All 37 reviews award 5 stars, with multiple customers specifically naming Billy Carlson, Todd, and other team members who provided prompt arrival, clear communication, and expert diagnostic explanations. Reviewers consistently mention reasonable pricing and professional conduct.
| Sunday | 7 AM–8 PM |
| Monday | 7 AM–8 PM |
| Tuesday | 7 AM–8 PM |
| Wednesday | 7 AM–8 PM |
| ThursdayToday | 7 AM–8 PM |
| Friday | 7 AM–8 PM |
| Saturday | 7 AM–7 PM |
Diagnostic services and part replacement for residential furnace systems not heating properly.
Complete heat pump system installation including new equipment, setup, and smart thermostat integration.
Boiler system repairs and wiring modifications for traditional and modern heating configurations.
Wireless and WIFI thermostat installation with full customer education on system operation.
Urgent heating repair services for system failures requiring immediate attention.
Regular heating system maintenance to ensure optimal performance and prevent emergencies.