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Claim This BusinessIndoor Comfort Heating & Cooling, LLC is a locally owned HVAC contractor based in East Haven, Connecticut, serving homeowners throughout the Greater New Haven area including Madison and surrounding communities. The company holds proper licensing for residential heating and cooling work in Connecticut and has built a reputation over years of operation in the region. With an exceptional 4.8-star rating across 28 verified customer reviews, the business has become a trusted name for homeowners seeking reliable furnace and air conditioning service. Owner Tony DeCaprio personally handles many service calls, bringing decades of hands-on experience to every job. The company focuses primarily on residential properties and light commercial buildings, providing installation, repair, and preventive maintenance services.
What distinguishes Indoor Comfort from competing contractors is their specialized focus on Fujitsu brand mini-split heat pump systems, a highly efficient heating and cooling technology particularly well-suited to older Connecticut homes without existing ductwork. Tony DeCaprio has developed expertise in designing and installing these systems to preserve living space while delivering consistent indoor comfort. The company offers 0.9% interest financing on new Fujitsu installations, making high-efficiency upgrades more accessible for budget-conscious homeowners. This financing option represents a meaningful differentiator in a market where many contractors lack flexible payment alternatives. Additionally, Tony emphasizes a workmanship guarantee and commitment to customer satisfaction on every project, standing behind the quality of his installations.
Customer reviews consistently highlight Tony's responsiveness and fair pricing as defining characteristics of the business. When Jeff Schier's furnace failed overnight, Tony accommodated a same-day service call and completed the repair at his standard reasonable rate. Tricia Bohan praised Tony's handling of a complete oil-to-natural-gas conversion, noting he managed every detail including old equipment removal with professional thoroughness. Robert Macmillen described Tony's creative approach to ductwork design that preserved living space while delivering powerful cooling performance. These scenarios illustrate Tony's willingness to tackle challenging retrofit projects that many contractors avoid, combined with straightforward pricing that reviewers repeatedly describe as fair.
All 28 reviews award 5 stars, with customers specifically highlighting Tony's same-day response during emergencies, fair and reasonable pricing, and thorough professional workmanship. Multiple reviewers emphasize the owner's personal accessibility and commitment to following through on every detail.
High-efficiency ductless heating and cooling systems professionally installed by certified technicians.
Complete furnace services including new equipment installation, repairs, and system conversions.
Full ducted AC system design and installation, including custom ductwork fabrication.
Air conditioning tune-ups, diagnostics, and repair services to restore cooling performance.
Preventive maintenance plans to keep heating and cooling systems operating efficiently year-round.
Complete heating system upgrades including oil-to-natural-gas conversions and equipment replacement.
Heating and cooling installation and repair for small commercial properties.