The Star Supply Company

The Star Supply Company operates as an HVAC wholesale distributor serving professional contractors across New Haven County and surrounding Connecticut communities. Founded in 1959 and family-owned, this Gando Drive location maintains what reviewers describe as the largest single-location inventory of HVAC equipment, controls, refrigeration supplies, and genuine parts in the region. The business holds a 4.9-star rating from 49 customer reviews, with technicians praising the will-call service, competitive pricing, and technical guidance that keeps their jobs moving efficiently.

Unlike big-box retail operations, The Star Supply Company functions as a trade-only distributor where contractors access brands including Trane, Daikin, Weil gas and oil boilers, and Noritz tankless water heaters. The warehouse stocks commercial refrigeration components, hydronic systems, and precision controls that most general suppliers cannot match. Early morning openings at 7 AM and secure after-hours pickup accommodate the unpredictable scheduling demands Connecticut contractors face, while the experienced staff provides problem-solving advice rather than simply scanning barcodes.

Reviewers repeatedly mention Tony C. for going above and beyond, alerting contractors to training classes, explaining new product features, and providing the same attention whether an order involves fourteen air handlers or a single sensor. Another technician Andre receives consistent praise for same-day availability during heat waves and holiday weekend emergencies, with one reviewer noting thirty-one years of partnership with the company and emphasizing their commitment to helping ensure the contractor's own customers stay satisfied.