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Claim This BusinessCandlewood Valley Heating & Air Conditioning, LLC has served New Milford and the surrounding Litchfield County communities since establishing its presence in Fairfield County. The company holds proper licensing for residential and light commercial HVAC work in Connecticut, operating Monday through Friday from 7:30 AM to 4 PM. With a 4.4-star rating compiled across seven customer reviews, the contractor has built a local reputation handling everything from routine heat pump installations to emergency furnace repairs. Homeowners in New Milford, Danbury, and the surrounding towns in both Litchfield and Fairfield Counties rely on this team for heating, cooling, and indoor air quality solutions.
This contractor distinguishes itself through in-house sheet metal fabrication capabilities, a rarefind among regional HVAC companies. They maintain partnerships with major equipment manufacturers including Carrier and Goodman, offering homeowners flexibility in system selection rather than pushing a single brand. Their service menu includes specialized indoor air quality assessments, air duct sealing to improve system efficiency, and zoned comfort solutions that allow targeted temperature control in different areas of a home. Extended warranties on new equipment provide additional protection, and the company notes that their technicians undergo ongoing training to stay current with evolving HVAC technology.
Customer reviews highlight specific technicians who delivered exceptional service. JR earned praise from multiple reviewers for explaining replacement options in detail, scheduling work efficiently, and keeping clients informed throughout boiler and AC projects. Patricia Werme described the team as dependable and reasonable, noting they handled heat pump installations in bedrooms and repaired both a cracked gas furnace and a subsequent oil furnace issue within weeks. Jack Helbling recounted how Candlewood responded quickly when his 30-year-old Carrier unit failed, installing a Goodman replacement system within days during an anticipated heat wave. These named accounts provide prospective clients with concrete examples of what to expect when requesting service.
Four of seven reviewers awarded five stars, with two clients specifically naming technician JR for his communication and responsiveness during replacement projects. Negative feedback from one reviewer centered on workplace conduct rather than technical outcomes. Across positive reviews, reviewers consistently mention dependability, reasonable pricing, and quality workmanship.
| Sunday | Closed |
| Monday | 7:30 AM–4 PM |
| Tuesday | 7:30 AM–4 PM |
| Wednesday | 7:30 AM–4 PM |
| ThursdayToday | 7:30 AM–4 PM |
| Friday | 7:30 AM–4 PM |
| Saturday | Closed |
New furnace, boiler, and heat pump installations with flexible brand options including Carrier and Goodman units.
Air conditioning installation, replacement, and repair including emergency service for failed cooling systems.
Diagnostic services, tune-ups, and preventive maintenance extending equipment lifespan and efficiency.
Assessments, air duct sealing, and IAQ upgrades to improve breathing air throughout the home.
Smart thermostat installation and zoned comfort systems allowing independent temperature control by room.
Custom in-house ductwork fabrication, a specialized capability not common among regional HVAC contractors.