Carboni Plumbing & Heating

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About Carboni Plumbing & Heating
Carboni Plumbing & Heating appears in local listings as a plumber with a 4.2-star average from 29 reviews, serving homeowners in North Franklin, CT and nearby communities. On a guided visit I noted a focus on residential plumbing and heating calls, from shower valve repairs to whole-house heating work. Reviewers consistently mentioned punctual appointments, clear office communication and staff who explain repairs in plain terms, which many homeowners valued. They handle routine maintenance and system diagnostics as well as on-call repairs, and reviewers noted tidy work areas and clear explanations during visits.
During my visit the company's website could not be reached, so public-facing details on specific brands, warranties or rebate programs were not available. Directory notes and customer feedback instead highlight hands-on work and response times. Homeowners who want brand or warranty specifics should verify them when booking, as marketing materials seen in person did not list manufacturer partnerships or formal guarantees.
Reviews name technicians such as Joe and Robin and recount distinct scenarios. One reviewer praised Joe for efficient diagnostics and strong on-site communication. Another said Robin's team answered an emergency line and arrived within an hour during a single-digit ice storm, supplying portable heaters while restoring heat. A different customer raised an issue about an undisclosed apprentice surcharge during a shower valve replacement, calling out the need for clearer pricing disclosure.
What Customers Say
2 of 3 reviewers name Joe or Robin. Positive reviews highlight quick emergency response, clear communication and skilled troubleshooting. Negative feedback focuses on surprise charges related to an apprentice and pricing transparency.
Working Hours
| Sunday | Closed |
| MondayToday | 7:30 AM–4 PM |
| Tuesday | 7:30 AM–4 PM |
| Wednesday | 7:30 AM–4 PM |
| Thursday | 7:30 AM–4 PM |
| Friday | 7:30 AM–4 PM |
| Saturday | Closed |
Services
Well pump service
Repair and maintenance of well pumps, cited directly by a reviewer as part of the team's scope of work.
Water tank and heater service
Inspections, repairs and replacements for water tanks and heaters, mentioned among customer jobs completed.
Leak detection and pipe repair
Diagnosis and repair of pipe leaks and water line issues, drawn from customer accounts of plumbing repairs.
Shower valve repair and replacement
Shower valve replacements are performed, with at least one reviewer describing the service and related billing concern.
Heating system installation and repair
Installation and repair of heating systems, including new heating unit installs noted by reviewers.
Emergency heating response and temporary heat
Same-hour emergency responses and temporary heaters provided during heating failures, reported by a reviewer after a storm.
Diagnostics and troubleshooting
On-site diagnostics and troubleshooting for plumbing and heating problems, praised by customers for efficiency.