P.C. Richard & Son

P.C. Richard & Son has been serving Fairfield County homeowners since 1913, operating from its Norwalk location as a family-owned appliance retailer. With an exceptional 4.9-star rating accumulated across 3,875 customer reviews, the store has built a reputation for reliable sales and service spanning over a century. The Norwalk showroom serves customers throughout southwestern Connecticut, including nearby communities in New Canaan, Wilton, and Westport.

What distinguishes this retailer is its team of knowledgeable sales professionals who guide customers through major appliance selections without commission pressure. The showroom carries a full range of household appliances including refrigerators, ovens, dishwashers, washing machines, and generators. Multiple reviewers specifically mention the staff's willingness to provide detailed product information and follow-up guidance, with customers returning for future purchases after initial positive experiences.

Customer experiences highlight individual team members making meaningful differences. Braxton has assisted multiple reviewers with stove and refrigerator purchases, providing detailed explanations and scheduling follow-up information. Reviewer josie prieto specifically recommends requesting Andres or Carlos when visiting, noting their assistance with dishwasher selection. One reviewer traveling from New York specifically chooses this location over closer options due to consistent positive experiences. The negative review regarding a generator purchase reflects an isolated incident with the store's management response.