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Claim This BusinessReo Appliances Inc operates from Norwalk as an appliance sales and repair business with a 3.9-star rating compiled across 65 customer reviews. The company handles service and sales for major luxury brands including Thermador and Subzero, addressing build-in and specialty kitchen equipment that conventional repair shops often decline. Residents throughout Fairfield County and the surrounding area seek this team when facing complex failures on premium appliances that require diagnostic expertise beyond standard warranty protocols.
What separates this contractor is their documented history with premium appliance lines that demand factory-level knowledge. Reviewers repeatedly cite technicians who identified specific failing components, convection fan motors, heating elements, discontinued control interfaces, then sourced parts and completed repairs within tight timeframes. The business maintains focus on brands where replacement parts remain obtainable even after official production cycles end, positioning themselves as a resource for owners of discontinued luxury built-ins who might otherwise face full replacement.
Customers describe precise scenarios illustrating their capability: Jose diagnosed a high-pitched convection fan noise in a double wall oven and arranged same-day part ordering; Joe resolved a Subzero refrigerator complaint immediately upon arrival; Dylan and Jose fielded emergency calls during holiday weekends and delivered functional repairs when other contractors could not identify the fault. Office staff including Cindy coordinated parts logistics to keep service timelines moving, and multiple reviewers noted appreciation for clear cost communication before work began.
Eight recent reviews award 5 stars, with each narrative naming a specific technician, Jose, Dylan, Mike, Joe, and describing successful repairs of Thermador dishwashers, Subzero refrigerators, and dryers. No negative reviews appear in the available sample, and reviewers consistently mention same-day availability, transparent pricing, and parts ordering handled on their behalf.
| Sunday | Closed |
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| ThursdayToday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | Closed |
Factory-trained diagnosis and repair of Thermador dishwashers, wall ovens, ranges, and refrigeration, including discontinued model support.
Specialized service for Subzero refrigerators and wine coolers, addressing compressor, evaporator, and electronic control issues.
Sales of new Thermador and Subzero kitchen appliances, serving as an authorized dealer for luxury built-in lines.
Repair of high-end dryer heating elements, drum motors, and washing machine pumps and controls.
Professional installation of built-in wall ovens, cooktops, and refrigeration units requiring cabinet modification.
Identification and procurement of discontinued components for aging luxury appliances no longer supported by manufacturers.