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Claim This BusinessSERVPRO of Greenwich operates as a water damage restoration contractor serving Norwalk, Connecticut and surrounding Fairfield County communities. With a near-perfect 4.9-star rating gathered from 58 client reviews, this franchise location maintains round-the-clock availability for emergency response, meaning a technician can arrive at your property regardless of the hour when flooding or storm damage hits. The local team specializes entirely in water extraction, structural drying, and mold remediation, distinguishing themselves from general contractors who dabble in restoration as a sideline.
Review after review celebrates the methodical approach this crew brings to chaotic situations. Homeowners consistently report that technicians left worksites spotless, with one Greenwich client noting the crew 'wasn't a speck of dust outside the work area' after completing mitigation work. Multiple reviewers highlight team members by name, including Roberto, Louis, and Luis, suggesting a stable workforce that customers recognize and request by name on repeat calls. The crew operates with what one reviewer described as 'excellent approachability,' a trait that eases homeowner anxiety during inherently stressful water emergencies.
The named technicians handle specific scenarios worth noting. Roberto's crew completed a full restoration in a single day for one Norwalk homeowner, while Luis and his team resolved a water issue in just three hours for another client. During weekend emergencies, reviewers specifically mentioned Davon, George, and Miguel coordinating rapid responses. One client emphasized the crew's 'great bedside manner' during the recovery process, underscoring that technical competence pairs with communication skills when families are coping with home damage.
Fifty-eight reviews produce a 4.9-star average, with 5 of 8 sampled reviews naming specific technicians, particularly Roberto, Louis, Luis, and Miguel. The single 1-star review addresses scheduling frustration rather than service quality, while positive reviews consistently mention thoroughness, same-day completion, and cleanup standards.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Emergency water removal using industrial pumps and vacuums for flooding from burst pipes, appliance failures, or storm intrusion, available 24/7.
Targeted drying of walls, floors, and insulation using dehumidifiers and air movers to prevent secondary moisture damage.
Complete mold removal and containment for affected areas, with one reviewer specifically praising the team for mold remediation thoroughness.
Cleaning and restoration of personal belongings, furniture, and valuables damaged by water exposure.
Neutralization of musty smells left behind after water damage through targeted deodorization techniques.
Temporary securing of breached windows, doors, or roofing to prevent further water intrusion before full repair.