The Heating & Cooling Company

The Heating and Cooling Company operates from Norwalk, Connecticut, serving Fairfield County homeowners with a perfect 5-star rating across 22 verified client reviews. Mike Harris owns and operates the business, personally handling service calls alongside his assistant. The company maintains an active contractor's license and carries insurance coverage required for residential HVAC work in Connecticut. Customers in Norwalk, Stamford, and surrounding towns rely on this team for furnace and air conditioning needs, with many reviewers noting they discovered the company through neighbor referrals.

What distinguishes this contractor emerges clearly in customer feedback: rapid response during urgent situations, straightforward pricing, and a willingness to accommodate challenging schedules. One reviewer describes Mike arriving the day before an arctic air mass arrived, squeezing in a same-day appointment when another company could not. Another client notes the company came out during Thanksgiving break for an emergency repair. Fair market-rate billing appears repeatedly in reviews, with clients expressing appreciation for transparent estimates rather than surprise charges after work begins. The team also welcomes household pets during service calls, a small detail that matters to families with dogs.

Named technician Mike Harris appears in every detailed customer story, handling scenarios that other contractors could not resolve. For one household, the inducer motor on a 14-year-old furnace failed, and two competing companies presented only extreme options: $3,000 for repairs or $10,000 for a new system. Mike located a used inducer motor, installed it within one hour, and the furnace continues operating months later. Another reviewer with an infant in the home needed immediate heat restoration and describes Mike as responsive, honest, and thorough while working within her budget. These specific scenarios illustrate why reviewers recommend the company to neighbors and pledge to call first when future systems arrive.