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About 72 Degrees Air Conditioning & Heating
72 Degrees Air Conditioning & Heating is an HVAC contractor based in Norwich, CT, with a 4.2-star average from 16 reviews. The company lists products, installations, special offers, and a schedule an appointment link on its website, and it presents customer reviews prominently. The homepage also directs homeowners to Cash In rebates and special offers and invites readers to learn helpful solutions to home comfort problems.
The site includes a banner reading Keep Cool with Mitsubishi Electric Indoor Units and a products page that highlights installations. Reviewers and homepage text point to active rebates and special offers, and several customer stories detail generator installations and electrical coil wiring to preserve heat during outages. That mix of Mitsubishi equipment, advertised rebates, and practical generator work is a recurring feature across pages and reviews.
Reviewers single out technician Travis for fast, calm work; one called Travis for a hot water heater pump replacement that arrived within two hours and resolved an emergency. Reviewer Paul Johnson described a three-unit AC install that involved overcoming logistical problems and a return visit to repair a small leak. Another reviewer described a generator installation with coils wired so the generator would power one-third of the heating coils during outages. At least one reviewer, John Koulalis, reported an assessment without the promised follow-up.
What Customers Say
Positive reviews highlight fast emergency response and installations, often naming technician Travis and praising multi-unit AC work. Several reviewers also note thoughtful generator integrations and rebate guidance, while a minority report missed follow-up after an initial assessment.
Services
AC installation & ductwork
Installation of Mitsubishi Electric indoor units and multi-unit AC systems, including duct reattachment and logistics for complex builds.
AC repair & maintenance
Diagnostics, leak repair, and tune-ups reported by reviewers, including same-day emergency AC service in extreme heat.
Heating installation & repair
Heating system installs and repairs, plus coil electrical work to maintain heat during power loss as noted by customers.
Generator installation & integration
Generator installation with integration to heating circuits, including wiring designed to run a portion of heating coils during outages.
Hot water heater pump service
Prompt pump replacements and boiler-related plumbing tied to heating systems, noted for fast emergency response.
Rebate assistance & special offers
Website lists rebate and special offer information; staff assist homeowners in identifying qualifying incentives for equipment purchases.