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About City Mechanical
City Mechanical is an HVAC contractor based in Norwich, CT, rated 5.0 stars from 7 reviews and serving homeowners in Norwich and surrounding eastern Connecticut communities. Reviewers describe residential heating and cooling work, including system replacements, duct inspections, and both small and large installations. The business listing includes a local phone number and a website address, though website content was not reachable for further detail.
Website text was not available for this profile, so brand partnerships or written guarantees could not be confirmed online. Review content highlights specific practices instead: careful duct inspection before equipment replacement, neat installations, corrective repairs when issues arise, and assistance completing rebate forms and town permitting paperwork.
Reviewers repeatedly name technician Justin or Justin Cleary for hands-on work. One homeowner described a full duct inspection, a Bosch system recommendation, and that Justin returned to properly repair an unexpected issue so the system remained problem-free. Other reviews note mini split installs at multiple homes, four AC splits installed with maintenance instruction, hot water heater and boiler work, a Trane to Mitsubishi cold-weather heat pump replacement, neat workmanship, a helpful partner on jobs, and customers reporting zero problems after installation.
What Customers Say
All 7 reviews are five stars and emphasize neat installations, duct inspections, and help with rebate and permit paperwork. Multiple reviews specifically name Justin or Justin Cleary for installations, corrective repairs, and homeowner maintenance guidance.
Services
Mini split installation
Ductless mini split installs with final adjustments and homeowner instruction, reported by multiple customers.
Heat pump replacement
Full-system replacements to cold-weather heat pumps, including equipment swap and system commissioning.
AC split installation
Installation of multiple AC splits, with attention to neat piping and homeowner maintenance guidance.
Ductwork inspection
Whole-duct inspections prior to replacement to identify issues that could affect installation outcomes.
Boiler and hot water heater service
Servicing and replacement of boilers and hot water heaters, cited in customer reports.
Diagnostic and corrective repairs
Troubleshooting, corrective fixes to questionable prior work, and on-site repairs to resolve unexpected problems.
Rebate and permitting assistance
Help completing rebate applications and submitting town permitting paperwork for major replacements.