Diamond Plumbing & Heating Llc

Diamond Plumbing & Heating Llc is a Norwich, CT heating contractor with 29 public reviews and an average rating of 3.8 stars. The business name and customer accounts indicate plumbing and heating work for Norwich homeowners, addressing boilers, furnaces, and water heaters noted in reviews. Several reviews are five-star endorsements for fast arrivals and thorough repairs, while others are less positive, which produces the 3.8 average, so homeowners should read recent feedback for context.

The company's website could not be reached during research, so published brand affiliations, warranties, and service menus were not available. Instead, available customer reports highlight fast parts procurement, clear job quotes, after-hours installs, and technicians who perform safety checks, rather than listing manufacturer partnerships or rebate programs online. Because online material is limited, pricing, exact brands, and warranty details are best confirmed during a service call or written estimate.

Reviewers named technicians and described urgent scenarios: Walt McClelland credited Amilcar with responding rapidly and replacing an entire boiler within 24 hours on the coldest day of the year, restoring heat and hot water. Rosa J Cisneros reported a team-installed water heater after hours for a family with four children. Micheline Denison praised Milka for ordering parts promptly, providing reasonable quotes, and verifying safe operation. Across reviews customers describe staff as professional, knowledgeable, polite, and dedicated, with several saying the team went above and beyond in emergencies.