Norwich Discount Oil

Norwich Discount Oil is a heating contractor based in Norwich, CT, listed with 61 customer reviews and an average rating of 4.1 stars. The business serves homeowners in Norwich and nearby parts of eastern Connecticut, handling oil delivery and routine heating support. Office hours are weekdays, 8 AM to 4 PM, and the local phone number on file is (860) 886-5508.

No website details were available to review, so customer reports provide the clearest view of operations. Reviewers repeatedly praise timely deliveries, competitive pricing, and a pay-per-delivery model; one reviewer noted the company does not keep card data on file. Several customers mention pre-charging or prepaid orders as part of billing, which supporters say keeps prices low while a few customers find it inconvenient.

Reviewers provide specific scenarios: Suzie credited staff with dispatching trucks on a Saturday ahead of a major storm so customers would not wait, Alexander and others report reliable, on-time winter deliveries, and Victoria appreciated flexible ordering without contract obligations and the practice of not storing card data. One reviewer described a dropped oil tank cap, a $60 key locking cap in that account, and repeated promises to replace it that were not fulfilled. Other reviewers, including Kevin K and Ahmed Iqbal, emphasize friendly staff and competitive rates, while one reviewer urges clearer follow-up when parts or repairs are promised.