Riley's Heating Services Inc

Riley's Heating Services Inc is a Norwich, CT heating contractor with a 3.7-star average from 40 reviews. Local reviewers describe the company working on furnaces, power venters and cooling systems for homeowners and apartment residents in Norwich and nearby communities. The review set includes prompt emergency calls, scheduled repairs and longer troubleshooting jobs, so reported experiences range from quick fixes to ongoing issues.

Website details were not available for this profile, so public reviews provide most specifics. Those reviews emphasize technicians arriving with parts in-hand and completing next-day or same-day fixes when possible, including a power venter repair completed within two hours. Reviewers also highlight on-site work on heat exchangers and nozzle changes; at the same time several reviews raise concerns about follow-up and billing.

Reviewers name technicians Craig, Derek, Will and Chris Scotti in both positive and negative accounts. One customer said Craig came the next day with the part and had hot water restored in about two hours after a storm. Joan described Will and Derek diagnosing and reviving a flooded furnace. Faun Tabor used Riley's twice and praised prompt responses. Other reviewers, including one whose apartment AC went without repair for five weeks, report missed appointments, repeated unsuccessful visits and disputes over charges such as a $370 fee for a $16 nozzle, so homeowners should weigh recent feedback when deciding to call.