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About Thompson Heating &Air Conditiong
Thompson Heating & Air Conditioning has maintained a strong presence in Lower Fairfield County, Connecticut for over 16 years, earning a perfect 5.0-star rating across 8 customer reviews. The company serves homeowners throughout Stamford, Greenwich, Riverside, and surrounding communities, building a reputation for reliable heating and cooling solutions. Their P.O. Box in Riverside indicates a locally rooted operation, and their stated 98% customer satisfaction rate reflects a commitment to quality service that resonates with homeowners across the region.
What distinguishes Thompson Heating is their blend of traditional craftsmanship and modern indoor air quality solutions. The company handles traditional forced-air systems running on natural gas, propane, or electricity, alongside modern heat pumps and ductless mini-split installations. Their service menu extends into specialized air quality products including upgraded high-MERV filtration, ultraviolet light purification systems, smart WiFi thermostats, fresh air exchangers, and whole-home humidification. They also offer maintenance plans designed to extend equipment life and prevent unexpected breakdowns, a practical option for homeowners seeking long-term system reliability.
Customer reviews consistently highlight Randy Thompson by name, with reviewers describing specific scenarios that demonstrate the company's approach. One Greenwich homeowner recounted calling on a Saturday evening when their furnace failed, and Randy arrived within 30 minutes. When a new furnace couldn't be installed until Monday, Randy personally drove to Home Depot, purchased a space heater, and brought two additional units from his own home to keep the customers warm over the weekend. Another review described a July emergency where the AC compressor failed, and Randy provided a same-day second opinion before completing a full replacement within four days. A third reviewer mentioned Randy arriving on a Sunday morning to restore second-floor cooling during a heat wave.
What Customers Say
Eight reviewers each awarded 5 stars, with multiple customers noting Randy Thompson responded within hours during emergencies, one called on a Saturday night and received 30-minute arrival, another on a Sunday morning during a July heat wave. Three reviewers specifically mentioned honest, no-upsell service, distinguishing Thompson from contractors who recommend unnecessary replacements.
Services
Air Conditioning Repair & Installation
Complete AC diagnostics, repair, and new system installation for residential cooling needs.
Heat Pumps & Ductless Mini-Splits
Modern variable-speed heat pump installation and ductless split systems for efficient heating and cooling.
Forced Air Heating Systems
Service for natural gas, propane, and electric furnaces and heating equipment.
Indoor Air Quality Solutions
UV light purification, upgraded high-MERV filtration, and fresh air exchangers for healthier home air.
Smart WiFi Thermostat Installation
Connected thermostat setup enabling remote temperature control and energy optimization.
Humidification & Dehumidification
Whole-home humidity management systems preventing mold, dryness, and air quality issues.
Maintenance Plans
Scheduled tune-ups designed to extend equipment life, improve efficiency, and prevent emergency breakdowns.