C&G Heating and Air Conditioning

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About C&G Heating and Air Conditioning
C&G Heating and Air Conditioning has been serving Torrington and the Naugatuck Valley since 1982, holding Connecticut HVAC license #0624173. The company maintains a 4.9-star average across 374 customer reviews, with most clients citing the team's responsiveness and technical precision. C&G operates from a 7am-5pm weekday schedule but provides 24/7 emergency service for heating failures and AC breakdowns. The business serves residential and light commercial clients throughout northwestern Connecticut, including Winsted, New Milford, and Litchfield.
What distinguishes C&G from neighboring contractors is their in-house sheet metal fabrication shop, allowing custom ductwork and vent solutions without subcontracting. They partner with major heating and cooling brands including Lennox, Carrier, and Trane, offering manufacturer-backed warranties alongside their own service agreements. The company provides financing options through approved credit, making new equipment installations accessible for homeowners facing unexpected system failures. Indoor air quality solutions include advanced filtration, humidity control, and ventilation upgrades.
Multiple reviewers specifically mention technicians Alex, Mike, and Madison by name, describing same-day arrival during summer heat waves and thorough explanations of repair options. One reviewer noted Alex arrived within a two-hour service window, avoiding the all-day waits common with larger contractors. Another client praised Madison for diagnostic work that identified a recurring issue previous technicians had missed. The company's back-office staff receives consistent mention for helpful scheduling and follow-up.
What Customers Say
Four of six featured reviewers gave 5-star ratings, with three specifically naming technicians Alex, Mike, or Madison as reasons for their loyalty. The two 1-star reviews cite appointment no-shows and estimate delays rather than technical quality or pricing concerns.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnose cooling failures, perform seasonal tune-ups, and replace worn components to restore efficiency.
Heating System Service
Furnace and boiler repair, heating maintenance, and new equipment installation for Connecticut winters.
24/7 Emergency Repairs
Round-the-clock response for heating failures, refrigerant leaks, and system breakdowns.
Preventive Maintenance Agreements
Bi-annual service visits with two-hour appointment windows to keep systems running efficiently.
Custom Sheet Metal Fabrication
In-house ductwork design and fabrication for new construction and replacement systems.
Indoor Air Quality Solutions
Install filtration upgrades, humidity controls, and ventilation systems for cleaner home air.
New Equipment Installation
Complete HVAC system installation with financing options and manufacturer warranties.