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Claim This BusinessAire Serv of New Haven operates as a locally owned and licensed HVAC contractor serving Waterbury, Connecticut and surrounding communities. With a near-perfect 4.9-star rating drawn from 120 verified customer reviews, this team has built its reputation on delivering heating and cooling solutions that keep homes comfortable year-round. The company handles residential projects ranging from routine seasonal maintenance to complex heat pump system diagnostics and new equipment installations.
The contractor distinguishes itself through multiple service categories found on their website: emergency HVAC coverage whensystems fail unexpectedly, comprehensive AC and heating repair, air purification and indoor air quality solutions, and preventive maintenance programs. Multiple reviewers specifically mention appreciating that the team provides upfront project bids without unexpected charges appearing mid-job, and they maintain enough skilled technicians on-site to complete work in a single visit rather than staggering appointments across multiple days.
Customer feedback highlights individual technicians who bring specific expertise to each visit. Reviewer Thomas Dodd praised David's decades of heat pump experience, describing the value of working with a seasoned professional over younger technicians. Elizabeth Lapman noted technician Bill Carbone diagnosed and repaired her furnace on the same day she called, while Jean-Paul Garceau described a smooth boiler replacement completed within days of contract signing. Several customers specifically mentioned technicians arriving with protective shoe covers to preserve clean home interiors.
Eight customers left perfect 5-star reviews, with several noting their multi-year relationships spanning 17 years. Four reviewers specifically mentioned same-day or emergency response capabilities, while three called out individual technicians by name (Art, David, Bill Carbone) for professional conduct and technical skill. No negative feedback appeared in the collected reviews.