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Claim This BusinessBest Oil has served Waterbury, Connecticut, and the surrounding Naugatuck Valley since 1987 as a family-owned heating oil and propane supplier. The company holds a 4.3-star rating across 78 verified customer reviews, reflecting decades of consistent service to residential and commercial clients throughout the region. Operating Monday through Friday from 8 AM to 4 PM, Best Oil delivers fuel to homes in Waterbury, Wolcott, Prospect, and neighboring communities, maintaining a reputation built on reliability and personalized customer care.
What distinguishes Best Oil is their commitment to same-day emergency delivery, a service that multiple reviewers specifically praise. The company offers flexible payment options, including the ability to split payments across two debit cards, which proved invaluable during weekend emergencies when other companies could not assist. Their delivery personnel routinely navigate challenging properties, including steep driveways and hilly terrain, without complaint. While the company does not disclose specific brand partnerships, their focus remains on responsive residential fuel delivery and propane services rather than equipment sales or HVAC installation.
Customer stories from reviews highlight the team's dedication. Arton Beqiri called Best Oil last minute and received service first thing the following morning, praising Mike and the staff for phenomenal customer service. Vincent Messina noted the company delivered same-day during desperate situations, with friendly personnel handling his property's challenging geography. When Allie ran out of propane on a weekend, Todd went above and beyond, working briefly in the office to coordinate same-day refilling and even helped split payments across two debit cards. However, one reviewer documented a delivery miscommunication, advising customers to confirm delivery schedules directly.
78 reviews yield a 4.3-star average, with 6 of 8 detailed reviewers awarding 5 stars and praising same-day emergency service, friendly delivery personnel, and responsive office staff. Negative feedback centers on a single delivery miscommunication, while positive reviews specifically mention Todd, Mike, and drivers by name for their professionalism.
| Sunday | Closed |
| Monday | 8 AM–4 PM |
| Tuesday | 8 AM–4 PM |
| Wednesday | 8 AM–4 PM |
| ThursdayToday | 8 AM–4 PM |
| Friday | 8 AM–4 PM |
| Saturday | Closed |
Residential and commercial fuel delivery with scheduled and automatic delivery options.
Propane tank filling for residential heating and hot water systems.
Same-day priority delivery for customers facing heating failures or empty tanks.
Scheduled delivery based on consumption patterns to prevent running out of fuel.
Accepts split payments across multiple payment methods for customer convenience.