Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessEemax Inc operates from Waterbury, Connecticut as a manufacturer specializing in tankless electric water heating solutions. With more than three decades in the industry, the company holds a 2.6-star rating derived from twelve customer reviews. Their product lines serve both residential and commercial markets across Connecticut and surrounding New England states, including point-of-use and whole-house configurations for homes, as well as specialized equipment for foodservice, industrial, and marine applications.
The manufacturer positions itself as America's leading supplier of energy-efficient tankless electric water heaters. Eemax offers distinctive specialty products including portable handwashing stations designed for disaster recovery scenarios and government marine-grade units. Their product families include the LavAdvantage, AccuMix II, and FlowCo series for handwashing applications, alongside commercial solutions like the ProSeries XTP capable of delivering water temperatures from 60 to 180 F. The company provides technical support resources, training materials, and BIM/REVIT design tools for plumbing professionals.
Customer narratives reveal mixed service experiences. David Hendricks of Waterbury installed SP3012 units under both lavatory sinks and reports the units failed to produce warm water despite twelve years of tech support contact attempts. Scott Sigler purchased an Eemax tankless unit that failed within ninety days, with a replacement lasting less than the same duration. T Warbington, representing a wholesale plumbing supply, described installing three consecutive EX190TC units for a customer, each exhibiting internal leakage, culminating in a disputed warranty claim where Eemax offered $150 toward a $300 labor bill.
Three reviewers cite product failure within the first year of ownership, with two explicitly mentioning repeated replacements that similarly malfunctioned. One reviewer describes units never achieving warm temperatures, while another reports a near-fire incident. The single positive pattern across negative reviews involves the company's willingness to process refunds, though one reviewer notes the refund came only after formal complaint escalation.
Single-point electric water heating for sinks, adding warm water at the exact fixture location without pipeline runs.
Centralized tankless units providing hot water distribution throughout residential properties.
High-capacity units designed for restaurants, hotels, and industrial facilities requiring specified flow rates.
Compact storage units with integrated tank heating elements for point-of-use applications.
Specialized sink units for commercial restrooms, healthcare facilities, and food preparation areas.
Specialty units meeting military and maritime specifications for institutional purchasers.
Portable tankless and MiniTank units designed for emergency relief and temporary hot water needs.
Customer assistance for diagnostic guidance, warranty claims, and installation compatibility questions.