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Claim This BusinessOmni Energy, LLC is a second-generation family-owned heating oil and propane supplier serving western Connecticut from its Waterbury base. Holding Connecticut HOD license #1098 and fully insured, the company maintains a 4.3-star rating across 54 verified customer reviews. Their service territory spans over forty towns including Waterbury, Bristol, Torrington, Danbury, and New Britain, delivering home heating fuel throughout the Naugatuck Valley and surrounding communities.
What distinguishes Omni Energy from regional competitors is their integrated delivery tracking system, allowing customers to monitor truck arrival in real time. The company offers automatic delivery programs that lock in preferential pricing at $4.34 per gallon for enrolled customers, along with neighborhood group discounts and referral incentives. Their emergency line operates around the clock for heating system failures, and they maintain a diesel division serving both on-road and off-road commercial customers across the region.
Longtime customers specifically commend office manager Melanie for her responsive communication and owner Steve for overseeing operations with a hands-on approach. Reviewers recount situations where the team resolved furnace malfunctions during bitter cold snaps, delivered same-day oil when household supply ran critically low, and provided honest assessments on equipment that other contractors had misdiagnosed. The majority of satisfied clients highlight the team's willingness to help even when problems fell outside standard service scope.
Among 54 reviews, five-star ratings dominate the sentiment with customers consistently praising owner Steve, office manager Melanie, and delivery driver reliability. Critical feedback centers on communication breakdowns, two reviewers report placed orders without receiving promised deliveries or callback follow-ups. Positive reviewers specifically mention the ability to track their delivery truck as a valued convenience.
| Sunday | Closed |
| Monday | 8:30 AM–4:30 PM |
| Tuesday | 8:30 AM–4:30 PM |
| Wednesday | 8:30 AM–4:30 PM |
| ThursdayToday | 8:30 AM–4:30 PM |
| Friday | 8:30 AM–4:30 PM |
| Saturday | Closed |
Automatic and will-call residential heating fuel delivery throughout western Connecticut with 1-3 day standard turnaround.
Propane tank filling and delivery for residential heating and hot water systems.
Commercial on-road and off-road diesel supply with volume pricing available for fleet customers.
24-hour emergency heating and cooling system repairs for residential and commercial properties.
Residential and commercial electricity supply services as part of their complete energy offerings.
Scheduled automatic deliveries with preferential per-gallon pricing and prepaid account enrollment.
Coming soon: solar panel installation as part of their expanding renewable energy services.