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Claim This BusinessSERVPRO of Waterbury is a water damage restoration contractor based in Waterbury, Connecticut. Serving the Naugatuck Valley region including Beacon Falls, Wolcott, and Middlebury, this franchise operates with 24-hour emergency availability every day of the week. With a 4.4-star rating across 50 customer reviews, the company has built a reputation for rapid response and thorough remediation work. They handle residential and commercial water extraction, structural drying, and contents restoration for Properties affected by flooding, burst pipes, or storm damage.
What distinguishes SERVPRO of Waterbury is their methodical approach to protecting client belongings during restoration. Unlike contractors who focus solely on drying structural elements, this crew packages and shields furniture and valuables before beginning extraction work. Reviewers consistently note that teams arrived quickly and worked efficiently, completing tough jobs in a single day while maintaining clean work areas. Their process includes detailed progress updates throughout the job, keeping homeowners informed from start to finish.
Customer testimony reveals specific technicians who deliver consistently high-quality work. Vladimir and Nick Malavasi led a basement flooding job that reviewers describe as outstanding, arriving rapidly and handling every detail with professionalism. For another client, Pablo and Alonzo performed water damage cleaning with thoroughness and courtesy. Mark Farrell's review describes a challenging cast iron tub removal from 1947 that the team extracted intact in one piece, work other contractors expected would require demolition. These named experiences represent the day-to-day standard this crew delivers.
Five of five detailed reviews award 5 stars, with reviewers naming specific technicians including Vladimir, Nick Malavasi, Pablo, Alonzo, Tim, and John. Multiple reviewers mention same-day arrival and single-day job completion. The sole 4-star review cites communication gaps about subcontractor payment policies rather than technician work quality.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Emergency water removal using industrial-grade pumps and extraction equipment for flooded spaces.
Technical drying of walls, floors, and foundations using commercial dehumidifiers and air movers.
Packaging, cleaning, and storing furniture and belongings during restoration work.
Identification and removal of mold growth resulting from prolonged water exposure.
Professional cleaning and drying of water-damaged flooring and furniture fabrics.
Elimination of musty odors caused by water damage using specialized treatments.
Restoration services for commercial Properties including offices and retail spaces.